Citations
ABNT
ANAS A. SALAMAH et al. Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. Heliyon, [s. l.], v. 8, n. 9, 2022. DOI 10.1016/j.heliyon.2022.e10570. Disponível em: https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsdoj&AN=edsdoj.8239c71dcd364175a4e25b3b36223430&authtype=uid&user=rmabrowserextension&password=Br0wserExtension789! Acesso em: 1 out. 2023.
AMA 11th Edition
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, et al. Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. Heliyon. 2022;8(9). doi:10.1016/j.heliyon.2022.e10570
APA 7th Edition
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, Walaa A. Zabadi, Mohammad Ali AlQudah, Naeem Hayat, Abdullah Al Mamun, & Thavamaran Kanesan. (2022). Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. Heliyon, 8(9). https://doi.org/10.1016/j.heliyon.2022.e10570
Chicago 17th Edition
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, Walaa A. Zabadi, Mohammad Ali AlQudah, Naeem Hayat, Abdullah Al Mamun, and Thavamaran Kanesan. 2022. “Customer Retention through Service Quality and Satisfaction: Using Hybrid SEM-Neural Network Analysis Approach.” Heliyon 8 (9). doi:10.1016/j.heliyon.2022.e10570.
Harvard
Anas A. Salamah et al. (2022) ‘Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach’, Heliyon, 8(9). doi:10.1016/j.heliyon.2022.e10570.
Harvard: Australian
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, Walaa A. Zabadi, Mohammad Ali AlQudah, Naeem Hayat, Abdullah Al Mamun & Thavamaran Kanesan 2022, ‘Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach’, Heliyon, vol. 8, no. 9, viewed 1 October 2023, .
MLA 9th Edition
Anas A. Salamah, et al. “Customer Retention through Service Quality and Satisfaction: Using Hybrid SEM-Neural Network Analysis Approach.” Heliyon, vol. 8, no. 9, Sept. 2022. EBSCOhost, https://doi.org/10.1016/j.heliyon.2022.e10570.
Chicago 17th Edition
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, Walaa A. Zabadi, Mohammad Ali AlQudah, Naeem Hayat, Abdullah Al Mamun, and Thavamaran Kanesan. “Customer Retention through Service Quality and Satisfaction: Using Hybrid SEM-Neural Network Analysis Approach.” Heliyon 8, no. 9 (September 1, 2022). doi:10.1016/j.heliyon.2022.e10570.
Vancouver/ICMJE
Anas A. Salamah, Shahizan Hassan, Ali Aljaafreh, Walaa A. Zabadi, Mohammad Ali AlQudah, Naeem Hayat, et al. Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach. Heliyon [Internet]. 2022 Sep 1 [cited 2023 Oct 1];8(9). Available from: https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=edsdoj&AN=edsdoj.8239c71dcd364175a4e25b3b36223430&authtype=uid&user=rmabrowserextension&password=Br0wserExtension789!