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사의 언행일치가 상사신뢰와 구성원의 발언행동에 미치는 영향 -심리적 안전감의 조절효과. (Korean)

  • Academic Journal
  • Journal of Digital Convergence; 2022, Vol. 20 Issue 4, p235-245, 11p
  • This study confirmed the effects of leaders’ behavioral integrity on organizational members’ voice behavior. It verified whether trust in leaders mediates behavioral integrity and voice behavior and ascertained the moderating effect of members’ psychological safety on trust in leaders and members’ voice behavior through leaders’ behavioral integrity. It targeted organizational members in the service industry, including insurance, securities, banks, consulting, and credit card companies, with a questionnaire survey carried out with 424 response copies. The study results confirmed a significant and positive effect of leaders’ behavioral integrity on trust in leaders and voice behaviors. Second, trust in leaders was found to mediate between leaders’ behavioral integrity and members’ voice behavior. Third, members’ psychological safety had a moderating effect on trust in leaders and members’ voice behavior. When psychological safety was higher than average, there was a moderated mediating effect of psychological safety in the behavioral integrity on voice behavior with trust mediation in leaders. Therefore, this study has significance in that it was determined that trust in leaders and the psychological safety of the members are essential for leaders’ behavioral integrity to enhance members’ voice behavior. [ABSTRACT FROM AUTHOR]
Additional Information
Effect of the leader's behavioral integrity on the trust in leaders and voice behavior of the Members -moderating effect of phychological safety. (English)
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