scroll to top
0

EBSCO Auth Banner

Let's find your institution. Click here.

E-service: 24 Ways to Keep Your Customers-When the Competition Is Just a Click Away (Book).

  • Review
  • International Journal of Service Industry Management. 2004, Vol. 15 Issue 3, p327-328. 2p.
  • Reviews the book "E-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click Away," by Ron Zemke and Tom Connellan.
Additional Information
sponsored