Advanced Search Results For "e-services"

Publication Type: Academic Journal

Source(s): Jurnal Sisfokom, Vol 12, Iss 1, Pp 36-44 (2023)

Abstract: Penelitian ini bertujuan untuk menganalisis dan membuktikan pengaruh e-service quality dan e-trust terhadap e-customer loyalty melalui e-satisfaction sebagai variabel intervening pada pengguna dompet digital DANA. Penelitian ini berfokus pada DANA seba...

Publication Type: Academic Journal

Source(s): Russian Journal of Agricultural and Socio-Economic Sciences, Vol 132, Iss 12, Pp 73-80 (2022)

Abstract: This study is to examine and analyze empirically the effect of E-Service Quality, Word Of Mouth and Corporate Image on Customer Decisions in Using Mobile Banking at Bank Syariah Indonesia Kendari Branch. This research is an explanatory research that ai...

Publication Type: Academic Journal

Source(s): Management Systems in Production Engineering, Vol 30, Iss 4, Pp 311-318 (2022)

Abstract: E-commerce is becoming more and more popular. The COVID-19 pandemic made its development even faster. Currently, an enterprise that does not provide its services via the Internet is suffering heavy losses. Online shopping is largely different from trad...

Publication Type: Academic Journal

Source(s): Publisia (Jurnal Ilmu Administrasi Publik), Vol 7, Iss 2, Pp 174-187 (2022)

Abstract: Alpukat Betawi is an electronic public service provided to facilitate population administration services in the DKI Jakarta Province. However, not all electronic services have good service quality. This can be seen from some problems such as systems th...

Publication Type: Academic Journal

Source(s): International Journal of Research In Business and Social Science, Vol 11, Iss 6, Pp 600-608 (2022)

Abstract: This study focuses on the quality of electronic services and consumer confidence in increasing customer loyalty through consumer satisfaction. This study aims to determine and analyze the effect of e-service quality and customer experience of trust on ...

Publication Type: Academic Journal

Source(s): Journal of Applied Sciences in Travel and Hospitality, Vol 5, Iss 2, Pp 88-97 (2022)

Abstract: This study was conducted to determine the implementation of e-service quality by the front office department to guest satisfaction and to determine the percentage of guest satisfaction with e-service quality by the front office department at Mevenpick ...

Publication Type: Academic Journal

Source(s): Banks and Bank Systems, Vol 18, Iss 1, Pp 174-183 (2023)

Abstract: Recently, the demand for internet banking has been gradually increasing the number of online banking customers, where the banking clients or customers do not need to visit a bank branch for their transactions. The principal focus of this inquiry is to ...

Publication Type: Academic Journal

Source(s): International Journal of Research In Business and Social Science, Vol 12, Iss 1 (2023)

Abstract: This study aims to increase knowledge and understanding of Government-to-Business (G2B) Services in Myanmar and will also discover the critical challenges for G2B e-Service provision in Myanmar. The government officials from the agencies providing G2B ...

Publication Type: Academic Journal

Source(s): Cogent Business & Management, Vol 9, Iss 1 (2022)

Abstract: Value co-creation has become an essential strategy in business that encourages customer involvement in creating products that meet customer demands and have superior value. Brand image and e-service quality are still important factors that influence cu...

Publication Type: Academic Journal

Source(s): Cogent Social Sciences, Vol 8, Iss 1 (2022)

Abstract: The live music concert business was one of the economic sectors most affected by mandatory quarantine and social restrictions due to COVID-19. The quarantine forced this industry to reinvent itself through digital communication, to be able to continue ...