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Chatbots in customer service: Their relevance and impact on service quality.
Publication Type: Academic Journal
Source(s): Procedia Computer Science; 2022, Vol. 201, p421-428, 8p
Abstract: Copyright of Procedia Computer Science is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download...
Digitization of the service provision process - requirements and readiness of the small and medium-sized enterprise sector.
Publication Type: Academic Journal
Source(s): Procedia Computer Science; 2022, Vol. 200, p237-246, 10p
Everything is Going Electronic, so do Services and Service Quality: Bibliometric Analysis of E-Services and E-Service Quality.
Publication Type: Academic Journal
Source(s): International Journal of Interactive Mobile Technologies; 2021, Vol. 15 Issue 18, p148-167, 20p
Abstract: Copyright of International Journal of Interactive Mobile Technologies is the property of International Journal of Interactive Mobile Technologies and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyrig...
E-Gobierno local en México en tiempos de Covid-19. (Spanish)
Publication Type: Academic Journal
Source(s): Revista Venezolana de Gerencia (RVG); 2021, Vol. 25 Issue 94, p678-695, 18p
Abstract: Copyright of Revista Venezolana de Gerencia (RVG) is the property of Revista de Filosofia-Universidad del Zulia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permis...
Learners' Satisfaction With the Website Performance of an Open and Distance Learning Institution: A Case Study.
Publication Type: Academic Journal
Source(s): International Review of Research in Open & Distance Learning; Feb2021, Vol. 22 Issue 1, p1-20, 20p, 8 Charts, 2 Graphs
Abstract: Copyright of International Review of Research in Open & Distance Learning is the property of Governors of Athabasca University and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express...
Е-услугите и общините в България. (Bulgarian)
Publication Type: Academic Journal
Source(s): Ikonomiceski I Socialni Alternativi; 2020, Issue 3, p21-149, 17p
Abstract: Copyright of Ikonomiceski I Socialni Alternativi is the property of University of National & World Economy and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission....
Development of e-service virtual museum tours in Poland during the SARS-CoV-2 pandemic.
Publication Type: Academic Journal
Source(s): Procedia Computer Science; 2020, Vol. 176, p2375-2383, 9p
Abstract: Copyright of Procedia Computer Science is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download...
DIGITIZATION OF PUBLIC SERVICES IN RUSSIA: HOW A "MAN-MADE" REFORM GOES AHEAD AND SETS BACK AGAIN.
Publication Type: Conference
Source(s): Proceedings of the IADIS International Conference on Web Based Communities; 2019, p177-183, 7p
Abstract: Copyright of Proceedings of the IADIS International Conference on Web Based Communities is the property of International Association for Development of the Information Society (IADIS) and its content may not be copied or emailed to multiple sites or po...
E-governance diffusion: Population level e-service adoption rates and usage patterns.
Publication Type: Academic Journal
Source(s): Telematics & Informatics; Mar2019, Vol. 36, p39-54, 16p
Abstract: Copyright of Telematics & Informatics is the property of Pergamon Press - An Imprint of Elsevier Science and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. H...
Internet-delivered psychoeducation for older adolescents and young adults with autism spectrum disorder (SCOPE): An open feasibility study.
Publication Type: Academic Journal
Source(s): Research in Autism Spectrum Disorders; Oct2018, Vol. 54, p51-64, 14p
Abstract: Copyright of Research in Autism Spectrum Disorders is the property of Elsevier B.V. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may pri...