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Advanced Search Results For "e-services"

51 - 60 of 70,942 results for
 "e-services"
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Consumer evaluations of e-services: A perceived risk perception in financial institutions

Publication Type:Academic Journal

Source(s):Ekonomski Vjesnik, Vol 35, Iss 1, Pp 113-123 (2022)

Abstract:Purpose: This research integrates the perceived risk theory and the technology acceptance model to identify the consumer’s perception of risk toward electronic banking services. The main purpose of this research is to see how consumers perceive risk an...

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Decision-Making Strategy for Digital Transformation: A Two-Year Analytical Study and Follow-Up Concerning Innovative Improvements in University e-Services

Publication Type:Academic Journal

Source(s):Journal of Theoretical and Applied Electronic Commerce Research, Vol 17, Iss 8, Pp 138-164 (2022)

Abstract:Universities worldwide strive to provide the best student services possible, particularly those that support student achievements and career goals. Therefore, academic advising continues to be a significant part of the student experience, one which uni...

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Customer Engagement in Higher Education: How Important the Role of Social Media Marketing, E-Service Quality, and E-Satisfaction for Generation Z Students?

Publication Type:Academic Journal

Source(s):Journal the Winners, Vol 22, Iss 1 (2021)

Abstract:The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students from Generation Z ...

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Emotions' influence on customers’ e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances

Publication Type:Academic Journal

Source(s):Social Sciences and Humanities Open, Vol 6, Iss 1, Pp 100292- (2022)

Abstract:Purpose: The growth in electronic banking platforms resulted in the unintended effect of minimising the customer-service provider physical interactions that were instrumental in managing negative emotions emanating from service failure. This study inve...

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DYNAMICS OF CITIZENS’ SATISFACTION ON E-SERVICE DELIVERY IN LOCAL GOVERNMENT INSTITUTIONS (UNION PARISHAD) IN BANGLADESH.

Publication Type:Academic Journal

Source(s):Journal of Community Positive Practices. 2022, Vol. 22 Issue 2, p107-119. 13p.

Abstract:The necessity for modernizing the public sector is repeatedly driven by a need to make public service delivery more effective and responsive to citizens’ aspirations. In this regard, Information and Communication Technology (ICT) is considered an effic...

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A Systematic Review of e-Service Learning in Higher Education.

Publication Type:Academic Journal

Source(s):International Journal of Interactive Mobile Technologies. 2020, Vol. 14 Issue 6, p4-14. 11p. 1 Diagram, 4 Charts.

Abstract:E-Service Learning is a service-learning course when the instruction and/or the service occurs online gains popularity among educators as we are transitioning to online learning platforms. The current study presents a systematic review of papers on the...

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Effect of e-service quality on customer engagement behavior in community e-commerce.

Publication Type:Academic Journal

Source(s):Frontiers in psychology [Front Psychol] 2022 Sep 08; Vol. 13, pp. 965998. Date of Electronic Publication: 2022 Sep 08 (Print Publication: 2022).

Abstract:Customer engagement behavior is a critical success factor for community e-commerce. While many community e-commerce websites are currently improving service quality to enhance customer engagement behavior, little is known about how such e-services affe...

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The effect of customer experience of trust and e-service quality on customer loyalty with customer satisfaction as a research mediation variable in Tokopedia e-commerce: A study case on new students in East Java.

Publication Type:Academic Journal

Source(s):International Journal of Research in Business & Social Science; Sep2022, Vol. 11 Issue 6, p600-608, 9p

Abstract:Copyright of International Journal of Research in Business & Social Science is the property of Center for Strategic Studies in Business & Finance and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyrig...

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External And Internal Factors Influencing E-Service Quality: Examining The Factors Affecting E-Service Quality Of Indian Government's Online Initiatives.

Publication Type:Academic Journal

Source(s):Journal of Positive School Psychology; 2022, Vol. 6 Issue 5, p4178-4184, 7p

Abstract:Copyright of Journal of Positive School Psychology is the property of ASR Research Center India and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, u...

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A Systematic Review of e-Service Learning in Higher Education

Publication Type:Academic Journal

Source(s):International Journal of Interactive Mobile Technologies, Vol 14, Iss 06, Pp 4-14 (2020)

Abstract:E-Service Learning is a service-learning course when the instruction and/or the service occurs online gains popularity among educators as we are transitioning to online learning platforms. The current study presents a systematic review of papers on the...

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