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Advanced Search Results For "Ari Clementin Susastra"

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 "Ari Clementin Susastra"
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The analysis of customer satisfaction factors which influence chatbot acceptance in Indonesia

Publication Type:Academic Journal

Source(s):Management Science Letters, Vol 10, Iss 6, Pp 1225-1232 (2019)

Abstract:Chatbot program has evolved in the Indonesian market as the representative of online service customer that provides immediate response and it is able to interact with customers by using Natural Language Processing. This study aims to determine the exte...

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