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Advanced Search Results For "Nurfirda Sofia Silviana"

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 "Nurfirda Sofia Silviana"
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The effect of customer experience of trust and e-service quality on customer loyalty with customer satisfaction as a research mediation variable in Tokopedia e-commerce

Publication Type: Academic Journal

Source(s): International Journal of Research In Business and Social Science, Vol 11, Iss 6, Pp 600-608 (2022)

Abstract: This study focuses on the quality of electronic services and consumer confidence in increasing customer loyalty through consumer satisfaction. This study aims to determine and analyze the effect of e-service quality and customer experience of trust on ...

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The effect of customer experience of trust and e-service quality on customer loyalty with customer satisfaction as a research mediation variable in Tokopedia e-commerce: A study case on new students in East Java.

Publication Type: Academic Journal

Source(s): International Journal of Research in Business & Social Science; Sep2022, Vol. 11 Issue 6, p600-608, 9p

Abstract: Copyright of International Journal of Research in Business & Social Science is the property of Center for Strategic Studies in Business & Finance and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyrig...

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