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 "Rave JIP"
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A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework.

Publication Type: Academic Journal

Source(s): Journal of health organization and management [J Health Organ Manag] 2022 Jun 03; Vol. ahead-of-print (ahead-of-print).

Abstract: Purpose: Recent developments in healthcare contexts increasingly emphasize patient-centred approaches to service quality measures; however, few studies consider this dimension explicitly. The present study develops and psychometrically validates a scal...

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