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Advanced Search Results For "Sarli Rahman"

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 "Sarli Rahman"
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Improving Satisfaction and Loyalty of Online Shop Customer Based on E-Commerce Innovation and E-Service Quality

Publication Type:Academic Journal

Source(s):Gadjah Mada International Journal of Business, Vol 24, Iss 1, Pp 56-81 (2022)

Abstract:The purpose of this study is to develop new knowledge related to innovation in e-commerce, which we call e-commerce innovation, and how its impact on customer satisfaction and loyalty, together with e-service quality, in the context of an online shop i...

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Improving the Satisfaction and Loyalty of Online Shopping Customers Based on E-Commerce Innovation and E-Service Quality.

Publication Type:Academic Journal

Source(s):Gadjah Mada International Journal of Business. Jan-Apr2022, Vol. 24 Issue 1, p56-81. 26p.

Abstract:The purpose of this study is to develop new knowledge related to innovations in e-commerce, which we call e-commerce innovation, and how this affects customers' satisfaction and loyalty, along with the e-service quality, in the context of an online sho...

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