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Advanced Search Results For "van Birgelen, Marcel"

1 - 10 of 55 results for
 "van Birgelen, Marcel"
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How and When Retailers' Sustainability Efforts Translate into Positive Consumer Responses: The Interplay Between Personal and Social Factors.

Publication Type:Academic Journal

Source(s):Journal of Business Ethics; May2019, Vol. 156 Issue 2, p473-492, 20p, 1 Black and White Photograph, 1 Diagram, 5 Charts, 1 Graph

Abstract:Copyright of Journal of Business Ethics is the property of Springer Nature and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, downl...

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Consumer motives and willingness to co-create in professional and generic services.

Publication Type:Academic Journal

Source(s):Journal of Service Management; 2017, Vol. 28 Issue 1, p157-181, 25p

Abstract:Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Employee Emotional Competence: Construct Conceptualization and Validation of a Customer-Based Measure.

Publication Type:Academic Journal

Source(s):Journal of Service Research; Feb2016, Vol. 19 Issue 1, p72-87, 16p

Abstract:Copyright of Journal of Service Research is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may prin...

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Value cocreation in service interactions: Dimensions and antecedents.

Publication Type:Academic Journal

Source(s):Marketing Theory; Jun2015, Vol. 15 Issue 2, p221-242, 22p

Abstract:Copyright of Marketing Theory is the property of Sage Publications, Ltd. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, downloa...

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Effects of perceived employee emotional competence on customer satisfaction and loyaltyThe mediating role of rapport.

Publication Type:Academic Journal

Source(s):Journal of Service Management; 2013, Vol. 24 Issue 1, p5-24, 20p

Abstract:Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Value fusion.

Publication Type:Academic Journal

Source(s):Journal of Service Management; 2013, Vol. 24 Issue 3, p268-293, 26p

Abstract:Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Effectiveness of corporate employment web sites: How content and form influence intentions to apply.

Publication Type:Academic Journal

Source(s):International Journal of Manpower. 2008, Vol. 29 Issue 8, p731-751. 21p.

Abstract:Purpose — Although research is emerging, the knowledge base on the evaluative determinants of the effectiveness of corporate employment web sites is still limited. This paper attempts to narrow this gap by investigating how potential job applicants' ev...

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Communication channel consideration for in-home servicesThe moderating role of customer participation.

Publication Type:Academic Journal

Source(s):Journal of Service Management; 2012, Vol. 23 Issue 2, p216-252, 37p

Abstract:Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Explaining pro-environment consumer behavior in air travel.

Publication Type:Academic Journal

Source(s):Journal of Air Transport Management; Mar2011, Vol. 17 Issue 2, p125-128, 4p

Abstract:Copyright of Journal of Air Transport Management is the property of Pergamon Press - An Imprint of Elsevier Science and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written pe...

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