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Advanced Search Results For "van Riel, Allard C.R."

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 "van Riel, Allard C.R."
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A customer-centric five actor model for sustainability and service innovation.

Publication Type: Academic Journal

Source(s): Journal of Business Research. Nov2021, Vol. 136, p389-401. 13p.

Abstract: Service industries are increasingly unsustainable. Considering consumers as change agents, we show how service innovation may contribute to a service ecosystem that helps achieve emerging sustainability goals. To achieve sustainability the dyadic focus...

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The adoption of ecopreneurship practices in Indonesian craft SMEs: value-based motivations and intersections of identities.

Publication Type: Academic Journal

Source(s): International Journal of Entrepreneurial Behaviour & Research; 2021, Vol. 27 Issue 3, p730-752, 23p

Abstract: Copyright of International Journal of Entrepreneurial Behaviour & Research is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express writt...

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Health literacy and its effects on well-being: how vulnerable healthcare service users integrate online resources.

Publication Type: Academic Journal

Source(s): Journal of Services Marketing; 2020, Vol. 34 Issue 5, p697-715, 19p

Abstract: Copyright of Journal of Services Marketing is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Healthcare service users as resource integrators: investigating factors influencing the co-creation of value at individual, dyadic and systemic levels

Publication Type: Periodical

Source(s): Journal of Service Theory and Practice; April 2020, Vol. 30 Issue: 3 p277-306, 30p

Abstract: Purpose: Patients, when using healthcare services, (co)create value by integrating their own resources with those of a range of stakeholders. These resource integration activities, however, require different types of skills and effort from the patients...

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A framework for sustainable service system configuration: Exploring value paradoxes with examples from the hospitality industry.

Publication Type: Academic Journal

Source(s): Journal of Service Management; 2019, Vol. 30 Issue 3, p349-368, 20p

Abstract: Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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Unequal Consumers: Consumerist healthcare technologies and their creation of new inequalities.

Publication Type: Academic Journal

Source(s): Organization Studies; Jul2019, Vol. 40 Issue 7, p1025-1044, 20p

Abstract: Copyright of Organization Studies is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, down...

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Associative networks.

Publication Type: Academic Journal

Source(s): International Journal of Market Research; 2011, Vol. 53 Issue 2, p187-207, 21p, 4 Diagrams, 3 Charts

Abstract: Copyright of International Journal of Market Research is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, u...

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Effects of perceived employee emotional competence on customer satisfaction and loyaltyThe mediating role of rapport.

Publication Type: Academic Journal

Source(s): Journal of Service Management; 2013, Vol. 24 Issue 1, p5-24, 20p

Abstract: Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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One Master and Many End Users: Coordination Practices in Managing a Portfolio of Public Service Innovation Projects

Publication Type: Periodical

Source(s): Procedia Social and Behavioral Sciences; July 2015, Vol. 194 Issue: 1 p3-19, 17p

Abstract: Managing a portfolio of interdependent innovation projects requires various forms of coordination. Coordination is important to mitigate risk and control resource utilization, but also to ensure that the end users experience the outcome of various inno...

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Managing in-store logistics: a fresh perspective on retail service.

Publication Type: Academic Journal

Source(s): Journal of Service Management; 2013, Vol. 24 Issue 2, p112-129, 18p

Abstract: Copyright of Journal of Service Management is the property of Emerald Publishing Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users ma...

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