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Advanced Search Results For "e-service quality dimensions"

1 - 4 of 4 results for
 "e-service quality dimensions"
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Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers.

Publication Type: Academic Journal

Source(s): International Journal of Applied Business (TIJAB). Apr2022, Vol. 6 Issue 1, p17-34. 18p.

Abstract: Penelitian ini menyelidiki peran kualitas layanan elektronik dan kepuasan pelanggan dalam penciptaan loyalitas di antara konsumen online Ghana. Empat ratus tiga sampel data dikumpulkan dari konsumen Ghana yang berbelanja di platform belanja online. Par...

Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers

Publication Type: Academic Journal

Source(s): TIJAB (The International Journal of Applied Business), Vol 6, Iss 1, Pp 17-34 (2022)

Abstract: This present research investigates the role of e-service quality and customer satisfaction in loyalty creation among Ghanaian online consumers. 403 sample data were collected from Ghanaian consumers who shop on an online shopping platform. The findings...

The Generalizability of the Effects of Retailer e-Service Quality Dimensions.

Publication Type: Academic Journal

Source(s): Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.); Mar2010, Vol. 27 Issue 1, p24-38, 15p

Authors:

Abstract: Copyright of Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.) is the property of John Wiley & Sons, Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express ...

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