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Advanced Search Results For "e-service quality dimensions"

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    • Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers.

    Publication Type: Academic Journal

    Source(s): International Journal of Applied Business (TIJAB). Apr2022, Vol. 6 Issue 1, p17-34. 18p.

    Abstract: Penelitian ini menyelidiki peran kualitas layanan elektronik dan kepuasan pelanggan dalam penciptaan loyalitas di antara konsumen online Ghana. Empat ratus tiga sampel data dikumpulkan dari konsumen Ghana yang berbelanja di platform belanja online. Par...

    Do E-Service Quality and Customer Satisfaction Affect Loyalty in E-Retailing? Evidence from Ghanaian Online Consumers

    Publication Type: Academic Journal

    Source(s): TIJAB (The International Journal of Applied Business), Vol 6, Iss 1, Pp 17-34 (2022)

    Abstract: This present research investigates the role of e-service quality and customer satisfaction in loyalty creation among Ghanaian online consumers. 403 sample data were collected from Ghanaian consumers who shop on an online shopping platform. The findings...

    التأمين الرقمي: دراسة تطبيقية على قطاع التأمين السعودي

    Publication Type: Academic Journal

    Source(s): Arab Journal of Administration. 2019, p191-211. 21p.

    The Generalizability of the Effects of Retailer e-Service Quality Dimensions.

    Publication Type: Academic Journal

    Source(s): Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.); Mar2010, Vol. 27 Issue 1, p24-38, 15p

    Authors:

    Abstract: Copyright of Canadian Journal of Administrative Sciences (John Wiley & Sons, Inc.) is the property of John Wiley & Sons, Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express ...

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