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Advanced Search Results For "CUSTOMER loyalty"

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 "CUSTOMER loyalty"
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The Impact of Consumer Loyalty and Customer Satisfaction in the New Agricultural Value Chain.

Publication Type: Academic Journal

Source(s): Agriculture; Basel. Sep2023, Vol. 13 Issue 9, p1803. 16p.

Abstract: Affected by advances in artificial intelligence and awareness of green environmentalism, consumers' purchasing behavior of fresh agricultural products has been transformed. New agricultural value chains are being created, such as the new retail model. ...

How Does Service Quality Improve Consumer Loyalty in Sports Fitness Centers? The Moderating Role of Sport Involvement.

Publication Type: Academic Journal

Source(s): Sustainability (2071-1050). Sep2023, Vol. 15 Issue 17, p12840. 24p.

Abstract: In the context of sports fitness centers, understanding the relationship between service quality and customer experience is crucial for enhancing customer loyalty and building long-term relationships. This study aims to explore the impact of service qu...


Publication Type: Academic Journal

Source(s): Asian Journal of Engineering, Social & Health (AJESH). Aug2023, Vol. 2 Issue 8, p792-807. 16p.


Abstract: Along with the growth of the population in Indonesia, the need for health services is increasing as well. with the phenomenon of competition between Hospitals which are increasingly becoming a challenge because it causes very fierce competition. Hospit...

Promoting customer loyalty through e-marketing communication at commercial banks.

Publication Type: Academic Journal

Source(s): NURTURE: Journal of Pakistan Home Economics Association. Sep2023, Vol. 17 Issue 3, p335-344. 10p.

Abstract: Purpose: The research aims to find out the relationship between e-marketing communication, customer satisfaction, and loyalty at Vietnamese commercial banks. Design/Methodology/Approach: Customers who use e-banking services in Ho Chi Minh City are surv...

Determinants of Customer Loyalty toward Mobile Wallet Services in Post-COVID-19: The Moderating Role of Trust.

Publication Type: Academic Journal

Source(s): Human Behavior & Emerging Technologies. 8/7/2023, p1-13. 13p.

Abstract: One of the highly acclaimed innovations is the mobile wallet. Mobile wallets ensure that customers can make purchases even if they forget their wallets at home. The use of these wallets has increased significantly with the spread of the COVID-19 pandem...

Customer Experience in Open Banking and How It Affects Loyalty Intention: A Study from Saudi Arabia.

Publication Type: Academic Journal

Source(s): Sustainability (2071-1050). Jul2023, Vol. 15 Issue 14, p10867. 20p.

Abstract: The concept of open banking has emerged only recently within the fintech sector, and it is rapidly becoming popular in many regions across the world. Currently, there are very few studies on the relationship between customer experience and intention to...


Publication Type: Periodical

Source(s): Kiplinger's Personal Finance. May2023, Vol. 77 Issue 5, p66-71. 6p. 3 Color Photographs.


Abstract: Review the airline's customer service plan if you're unsure of its policies; airlines are required to adhere to the promises they make there (you'll find it on the airline's website). If an airline bumps you, you're entitled to compensation only if you...

The Mediating Role of Customer Satisfaction between Antecedent Factors and Brand Loyalty for the Shopee Application.

Publication Type: Academic Journal

Source(s): Behavioral Sciences (2076-328X). Jul2023, Vol. 13 Issue 7, p563. 22p.

Abstract: Lately, smartphones have had a significant impact on how individuals act, mainly when they shop. In Malaysia, Shopee is the online shopping website that has garnered the most traffic from e-commerce sites. Shopee Express recognizes the importance of cu...

دوراملزيج التسويقي األخضر في والء العمالء )دراسةتطبيقية على عينة من طالب الدراسات العلياكليةالعلوم اإلدارية جامعة نجران- اململكة العربية السعودية).

Publication Type: Academic Journal

Source(s): Global Journal of Economics & Business. Jun2023, Vol. 13 Issue 3, p245-258. 14p.

Abstract: The study aimed to know the role of the Green Marketing Mix on customer loyalty from the viewpoint of postgraduate students at the College of Administrative Sciences at Najran University. To test the hypotheses and achieving the goals, the researchers ...

The Mediating Role of Brand Trust and Brand Love between Brand Experience and Loyalty: A Study on Smartphones in China.

Publication Type: Academic Journal

Source(s): Behavioral Sciences (2076-328X). Jun2023, Vol. 13 Issue 6, p502. 21p.

Abstract: Smartphones have become increasingly essential in people's daily lives. Studying the enablers that influence students' smartphone buying intentions can inform technology-enhanced learning development, whereas research on brand loyalty and experience is...