scroll to top
0

EBSCO Auth Banner

Let's find your institution. Click here.

Advanced Search Results For "HOSPITALITY industry"

1 - 10 of 157,963 results for
 "HOSPITALITY industry"
Results per page:

The Impact of Services Provided to PwDs on Customer Perceptions of Service Quality in the Hotel Business: The Influence of Gender and Educational Status with or without Disability.

Publication Type: Academic Journal

Source(s): International Journal of Hospitality & Tourism Studies (IJHTS). Jun2022, Vol. 3 Issue 1, p1-9. 9p.

Abstract: When PwDs engage with the persons who do not have disabilities; both parties experience a considerable level of stress. While relating to PwDs, subjects with no disability have higher emotional distress and physiological arousal, less verbal behavior v...

View details

Can developmental culture enhance team service innovation? Quantitative and qualitative analyses in the hospitality industry.

Publication Type: Academic Journal

Source(s): International Journal of Contemporary Hospitality Management. 2022, Vol. 34 Issue 10, p3881-3909. 29p.

Abstract: Purpose: Service innovation benefits hospitality organizations' service quality and competitive advantages. However, how and when team culture amplifies team service innovation is still not fully comprehended. Thus, this study aims to reveal the mediat...

View details

How to Make a Sustainable Hotel: A View Point of HR Practitioners.

Publication Type: Academic Journal

Source(s): International Journal of Sustainable Development & Planning. 2022, Vol. 17 Issue 3, p765-776. 12p.

Abstract: The study aims to analyze the existence of sustainability performance in the hospitality industry in Pakistan. The study explores sustainability performance and its implementation under the cleaner production objectives from HR practitioners' viewpoint...

View details

How does the tourism and hospitality industry use artificial intelligence? A review of empirical studies and future research agenda.

Publication Type: Academic Journal

Source(s): Journal of Hospitality Marketing & Management. Nov/Dec2022, Vol. 31 Issue 8, p908-936. 29p.

Abstract: 为了应对旅游和酒店 (T&H) 研究中对人工智能 (AI) 和服务机器人越来越感兴趣的问题, 本研究对123篇文章进行了主题分析, 以确定人工智能的定义以及与这些现象最相关的主题. 利用文献计量学 (引文和共同引文) 和内容分析, 提取和分析了几篇关于人工智能的期刊文章, 以揭示突出主题. 我们首先回顾了人工智能的新定义及其相关主题. 然后, 我们介绍了方法, 并报告了定量文献计量和定性专题分析结果. 随后,我们揭示了该领域的最新趋势、背景、理论和法律网络, 接着是主题和集群, 如拟人论、基于理论的...

View details

VOCÊ SE SENTE BEM-VINDO? UM ESTUDO SOBRE A PERCEPÇÃO DOS HÓSPEDES DOS HOTÉIS EXECUTIVOS DE UBERLÂNDIA-MG.

Publication Type: Academic Journal

Source(s): Revista Gestão em Análise. jan-abr2022, p42-53. 12p.

Abstract: A hospitalidade é conhecida como o ato de hospedar, e as atividades de hospitalidade têm o intuito de ajudar no desenvolvimento da satisfação das necessidades sociais. A aplicação de conceitos e de teorias de hospitalidade às empresas de prestação de s...

View details

Determinants of customer satisfaction in a high-contact service environment: a study of selected hotels in Abakaliki metropolis, Nigeria.

Publication Type: Academic Journal

Source(s): Research in Hospitality Management. Nov2022, Vol. 12 Issue 2, p183-190. 8p.

Abstract: This article explores the factors that lead to customer satisfaction, with a particular interest in the hospitality industry of Abakaliki, Ebonyi State, Nigeria. In a high-contact service industry such as hospitality, service providers and customers us...

View details

"When you mix the best of high society with the best of high society": culinary cannabis and the US hospitality industry.

Publication Type: Academic Journal

Source(s): Research in Hospitality Management. Nov2022, Vol. 12 Issue 2, p115-124. 10p.

Authors:

Abstract: The culinary use of cannabis in the US has increased dramatically in the wake of relaxed federal and state laws governing the production, distribution, possession and use of it and its derivatives. While cannabis refers to both hemp and marijuana — bot...

View details

Dynamic pricing and perceived fairness: a case study at a hotel on the West Frisian island of Vlieland, The Netherlands.

Publication Type: Academic Journal

Source(s): Research in Hospitality Management. Nov2022, Vol. 12 Issue 2, p143-150. 8p.

Abstract: The use of dynamic pricing strategies can have a tremendous impact on the hospitality industry. Understanding the variety in the type of customers and the perceptions of customers concerning the fairness of dynamic pricing is essential. This study aime...

View details

How the hospitality industry reacts to COVID-19: structural, managerial and tactical factors.

Publication Type: Academic Journal

Source(s): Journal of Revenue & Pricing Management. Oct2022, Vol. 21 Issue 5, p503-516. 14p.

Abstract: This paper investigates hoteliers' short-term recovery strategies during the pandemic. Stemming from management crisis theory and the resource-based view of the firm, this article focuses on two environments differently hit by COVID-19, i.e. London and...

View details

The Great Resignation and Quiet Quitting paradigm shifts: An overview of current situation and future research directions.

Publication Type: Academic Journal

Source(s): Journal of Hospitality Marketing & Management. Nov/Dec2022, Vol. 31 Issue 8, p899-907. 9p.

Abstract: 对当今世界事件的分析和理解, 最好将其分为大流行前和大流行后两个时期. 2020年之前统治世界的大多数原则和范式已经改变, 学术界正在酝酿之中, 试图弄清我们所生活的新世界. 最近的两个变化影响了整个组织, 特别是酒店业, 这两个变化与员工有关, 被称为"伟大的辞职"和"安静的辞职". 这两种模式的转变必然会迫使酒店管理者和高管重新思考他们处理内部营销以及更广泛的人力资源战略和流程的方式. 本文的目的是阐明大辞职和悄然辞职的严重性, 并提出一个包含经验实践的框架, 以应对大流行后劳动力的需求. [A...

View details
sponsored