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Advanced Search Results For "Hospitality industry. Hotels, clubs, restaurants, etc. Food service"

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 "Hospitality industry. Hotels, clubs, restaurants, etc. Food service"
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ALL THAT GLITTERS IS NOT GOLD: BEYOND ONLINE HOTEL REVIEWS

Publication Type: Academic Journal

Source(s): Tourism and Hospitality Management, Vol 28, Iss 3, Pp 575-595 (2022)

Abstract: Purpose - The purpose of this study was to uncover potential thematic mismatches between textual comments in online hotel reviews, on the one hand, and rating categories in those reviews, consumer experience scales, and marketing tools, on the other; a...

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Promoting South African Indigenous and Cultural Foods through Contemporary Menu Adaptations - A Case Study

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss SE2, Pp 1685-1697 (2022)

Authors:

Abstract: The food service industry is an integral part of tourism both locally and globally, producing billions of meals annually ranging from take-outs to gourmet meals. Tourists returning to travel post-COVID-19 may be more discerning, making the promotion of...

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THE EFFECT OF EMPLOYEE UNIFORM ON JOB SATISFACTION: A CASE OF THE HOUSEKEEPING DEPARTMENT IN A LUXURY FIVE-STAR HOTEL IN HONG KONG, CHINA

Publication Type: Academic Journal

Source(s): Tourism and Hospitality Management, Vol 28, Iss 3, Pp 559-574 (2022)

Abstract: Purpose – The aim of this study is to advance the understanding of Hong Kong’s housekeeping culture by examining how employee uniforms and the image they project influence job satisfaction amongst the housekeeping department employees of a luxury fiv...

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THE EFFECT OF PROACTIVE PERSONALITY ON CUSTOMER-ORIENTED BEHAVIORS: THE MEDIATING ROLE OF EMPLOYEE CREATIVITY

Publication Type: Academic Journal

Source(s): Tourism and Hospitality Management, Iss 3, Pp 541-558 (2022)

Abstract: Purpose - The study explores creativity as a mediator in the impact of proactive personality on customer orientation in light of Allport’s trait theory, 1961. Methodology/Design - The study was conducted in four- and five-star hotels in a destination...

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WEBSITE DISCLOSURES OF SUSTAINABILITY PRACTICES IN THE HOSPITALITY SECTOR: AN ANALYSIS OF HOTEL CHAINS IN ZIMBABWE

Publication Type: Academic Journal

Source(s): Tourism and Hospitality Management, Vol 28, Iss 3, Pp 497-517 (2022)

Abstract: Purpose - The aim of this study was to analyse website disclosures of sustainability practices by major hotel chains in Zimbabwe. Design - Five major hotel chains in Zimbabwe were purposively selected for this study. The corporate websites of the selec...

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How Does Age, Gender and Employment Status Influence the Tourist Experience of Quality of Accommodation and Ancillary Services Provided in South Africa

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss 4, Pp 1550-1563 (2022)

Abstract: Due to the COVID-19 pandemic, national lockdowns, and their impact on travel and tourism, studies relating to inbound tourism are not only important but a necessity. The aim of this study was therefore to investigate how age, gender, and employment s...

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COVID-19 and the South African Live Events Industry: Exploring Freelancers’ Perspective Regarding the Market and Financial Relief Measures

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss 4, Pp 1535-1549 (2022)

Authors:

Abstract: The impact of the COVID-19 global pandemic on the cultural and creative economy poses a significant threat. The effects were first and intensely experienced by workers in the live event industry and particularly freelancers. The aim of this article i...

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Usage of Mobile Marketing Strategies in Zimbabwe’s Tourism and Hospitality Sector

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss 4, Pp 1564-1578 (2022)

Abstract: The convergence of the mobile phone and mobile internet presents endless opportunities for the hospitality sector. This study aims to explore knowledge about benefits and usage of four mobile marketing (MM) practices amongst the hospitality tourism m...

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Advertising Dynamics and Destination Evolution in Tourism Promotion for Africa

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss SE2, Pp 1698-1706 (2022)

Authors:

Abstract: This study’s objective is to explore advertising dynamics and destination evolution in tourism promotion for Africa. A literature review approach using integrative literature method and content analysis were deployed. The results have indicated that as...

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Farmers’ Markets in Africa – A Sustainable Opportunity

Publication Type: Academic Journal

Source(s): African Journal of Hospitality, Tourism and Leisure, Vol 11, Iss SE2, Pp 1707-1718 (2022)

Abstract: The traditional farmers’ market has provided visitors with the opportunity to purchase fresh produce directly from the farmer. More recently, farmers’ markets have become the focal point in many communities and offer a wide range of products and activi...

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