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Advanced Search Results For "customer satisfaction"

1 - 10 of 94,038 results for
 "customer satisfaction"
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Despite Efficiencies, Mergers and Acquisitions Reduce Firm Value by Hurting Customer Satisfaction.

Publication Type:Academic Journal

Source(s):Journal of Marketing. Mar2022, Vol. 86 Issue 2, p66-86. 21p. 1 Diagram, 8 Charts, 2 Graphs.

Abstract:Most researchers focus on the effect of mergers and acquisitions (M&As) on investor returns and overlook customer reactions, despite the fact that customers are directly impacted by these corporate transformations. Others suggest that in M&A contexts, ...

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Research on Customer Requirement-Driven Individualized Product Module Division and Configuration Based on Community Structure.

Publication Type:Academic Journal

Source(s):Advances in Mathematical Physics. 8/3/2022, p1-19. 19p.

Abstract:The main goal of designing individualized products is to meet the specific requirements presented by the customer. Therefore, designers need to adapt the relevant components of the product for each customer, which is difficult to achieve efficiently wi...

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ANALYZING THE IMPORTANCE OF SERVICE QUALITY AND CUSTOMER SATISFACTION IN THE TOURISM INDUSTRY.

Publication Type:Academic Journal

Source(s):International Journal of Organizational Innovation. Jul2022, Vol. 15 Issue 1, p10-24. 15p.

Abstract:The tourism industry is a global activity that develops in an independent and decentralized manner. As the industry grows and matures, however, it has becoming more professional. In the past few decades, tourism has combined related activities and orga...

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Two-Stage Solution for Meal Delivery Routing Optimization on Time-Sensitive Customer Satisfaction.

Publication Type:Academic Journal

Source(s):Journal of Advanced Transportation. 7/7/2022, p1-15. 15p.

Abstract:The online-to-offline (O2O) meal delivery mode in which takeout meals are ordered online and delivered offline is recently emerging. The fast delivery of huge meal orders for time-sensitive customers imposes great challenges on O2O meal delivery platfo...

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The Influence of Perceived Ease of Use and Perceived Usefulness on E-Wallet Continuance Intention: Intervening Role of Customer Satisfaction.

Publication Type:Academic Journal

Source(s):Jurnal Teknik Industri. Jun2022, Vol. 24 Issue 1, p13-22. 9p.

Abstract:The developments of information technology and the advent of new normal in Indonesia had transformed how transaction was conducted, increasing the importance of e-wallet. This study aimed to analyze the effect of perceived ease of use, perceived useful...

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Implementation of Discourse Network Analysis Related to News regarding PT Pertamina's Consumer Needs, Satisfaction, and Engagement.

Publication Type:Academic Journal

Source(s):International Journal of Mathematics & Mathematical Sciences. 3/22/2022, p1-11. 11p.

Abstract:The purpose of this study is to implement Discourse Network Analysis (DNA) and analyze the results in the formation of networks related to issues and actors in a news regarding consumer needs, satisfaction, and attachment to PT Pertamina. This study is...

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Company Loyalty Analysis at PT Legalitas Mudah Indonesia.

Publication Type:Academic Journal

Source(s):Journal of Social Science (2720-9938). 2022, Vol. 3 Issue 2, p293-307. 15p.

Abstract:Company sustainability is the goal of every company. To achieve this sustainability, several aspects need to be considered, such as the synergy between the company's image, customer trust, and reputation. The study aims to determine the effect of corpo...

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Analysis and Research on Audience Satisfaction of Performing Arts Projects in Tourist Scenic Spots Based on the ASCI Model and Big Data.

Publication Type:Academic Journal

Source(s):Journal of Environmental & Public Health. 5/23/2022, p1-8. 8p.

Abstract:The development trend of tourism performance networking, although convenient for audience consumption, also makes the performance information present the development trend of big data. In the mass of information, how to accurately locate products and i...

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ANALYSIS OF ACCEPTANCE AND USE OF ONLINE TRANSPORTATION ON GRAB AND GO-JEK APPLICATION FOR THE PUBLIC USING THE UTAUT2 MODEL (CASE STUDY: BANDUNG).

Publication Type:Academic Journal

Source(s):Journal of Social Science (2720-9938). 2022, Vol. 3 Issue 3, p608-621. 16p.

Abstract:The development of online transportation using grab and go-jek applications is now very rapidly developing and more influencing in changing people's lives. This research was focus on Bandung, West Java, Indonesia. In 2021, Grab and Go-jek applications ...

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A Novel Enhanced Supplier Selection Method Used for Handling Hesitant Fuzzy Linguistic Information.

Publication Type:Academic Journal

Source(s):Mathematical Problems in Engineering. 4/23/2022, p1-9. 9p.

Abstract:Today's competitive businesses have been shifted from the company-to-company competition model to the supply chain-to-supply chain competition model. The selection of the most suitable supplier determines customer satisfaction and enterprise competitiv...

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