scroll to top
0

Mobile Menu

Header Layout

EBSCO Auth Banner

Let's find your institution. Click here.

Page title

Advanced Search Results For "customer service"

1 - 10 of 234,487 results for
 "customer service"
Results per page:

Customer Value First: Improving the Customer Experience in Public Services .

Publication Type:Academic Journal

Source(s):Viesoji Politika ir Administravimas. 2022, Vol. 21 Issue 1, p129-142. 14p.

Abstract:Vyriausybės visame pasaulyje, siekdamos pagerinti viešojo sektoriaus veiklą ir padidinti piliečių pasitikėjimą valdžia, vis daugiau dėmesio skiria vertės vartotojui kūrimui viešosiose paslaugose ir naudoja vartotojo patirties valdymą. Taikant mokslinės...

View details

Does customer service quality influence customer decision making process to use bank plan savings product? a study at Bank Mandiri Cirebon Siliwangi Branch.

Publication Type:Academic Journal

Source(s):Journal of Enterprise & Development (JED). Jun2022, Vol. 4 Issue 1, p1-11. 11p.

Abstract:Purpose -- To determine the effect of customer service quality on customer decision to use bank plan savings of Bank Mandiri Cirebon Siliwangi branch. Research method -- This study used a quantitative approach with a simple linear regression analysis t...

View details

Fighting Bias on the Front Lines.

Publication Type:Periodical

Source(s):Harvard Business Review. Nov/Dec2021, Vol. 99 Issue 6, p90-98. 9p. 2 Color Photographs, 1 Chart.

Abstract:Most companies aim for exceptional customer service, but too few are attentive to the subtle discrimination by frontline employees that can alienate customers, lead to lawsuits, or even cause lasting brand damage by going viral. This article presents r...

View details

Integrated supply chain security risk management with a focus on customer service.

Publication Type:Academic Journal

Source(s):Ingeniería y Competitividad. jul-dic2022, Vol. 24 Issue 2, p1-14. 14p.

Abstract:La gestión de las cadenas de suministro, en la actualidad, una vez se supere la pandemia de coronavirus SARS-CoV-2 (COVID-19) tenderán a dar una importancia clave a la gestión de los riesgos. Va a implicar una mayor visibilidad de la cadena, y se neces...

View details

"Enjoy!" The Effects of Service Blessings on the Customer.

Publication Type:Academic Journal

Source(s):Services Marketing Quarterly. Jan-Mar 2022, Vol. 43 Issue 1, p110-128. 19p.

Abstract:In religious traditions, emphatic utterances that activate good feelings are referred to as blessings. Interviews with a wide variety of service providers indicate that they routinely use such utterances regarding the choices and prospective choices of...

View details

How Shopping Mall Service Quality Affects Customer Loyalty Across Developing Countries: The Moderation of the Cultural Context.

Publication Type:Academic Journal

Source(s):Journal of International Marketing. Dec2018, Vol. 26 Issue 4, p69-84. 16p. 1 Diagram, 5 Charts.

Abstract:Cross-cultural studies indicate the importance of service quality and loyalty in different nations, but they do not specify how cultural context affects the relationships between such constructs. The current research investigates whether mall service q...

View details

Intelligent Community and Real Estate Management Based on Machine Learning.

Publication Type:Academic Journal

Source(s):Computational Intelligence & Neuroscience; 8/21/2022, p1-10, 10p

Abstract:Copyright of Computational Intelligence & Neuroscience is the property of Hindawi Limited and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users m...

View details

Facial Expression Recognition and Beauty Health Management Based on Image Feature Analysis.

Publication Type:Academic Journal

Source(s):Mobile Information Systems. 7/8/2022, p1-11. 11p.

Abstract:Face recognition can convey a kind of intuitive and rich information to people. With the current Internet security problems becoming more and more prominent today, in order to better effectively guarantee the security of such digital images during Inte...

View details

The dynamic process of customer psychological contracts in a service context.

Publication Type:Academic Journal

Source(s):International Journal of Market Research. Nov2020, Vol. 62 Issue 6, p707-724. 18p. 1 Diagram, 3 Charts, 3 Graphs.

Abstract:This study aims to extend our understanding of the customer-service team relationship from a new angle, that is, the customer psychological contract. This study adopts the psychological contract theory, proposes and empirically tests a dynamic process ...

View details

banner_970x250 (970x250)

sponsored