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Advanced Search Results For "e-recovery"

1 - 10 of 8 results for
 "e-recovery"
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THE INFLUENCE OF E-SERVICE QUALITY AND E-RECOVERY TOWARDS REPURCHASE INTENTION ON ONLINE SHOP IN SURABAYA: THE MEDIATING ROLE OF CUSTOMER LOYALTY [PENGARUH KUALITAS E-SERVICE DAN E-RECOVERY TERHADAP NIAT PEMBELIAN ULANG DI TOKO ONLINE DI SURABAYA: PERAN LOYALITAS NASABAH SEBAGAI VARIABEL MEDIASI]

Publication Type:Academic Journal

Source(s):DeReMa (Development Research of Management): Jurnal Manajemen, Vol 15, Iss 2, Pp 209-226 (2020)

Abstract:The aim of this study is to determine whether E-Service Quality and E-Recovery influences repurchase intention in online stores in Surabaya by using customer loyalty as a mediator. This research was conducted from January 2020 to May 2020. The research...

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Combining online and offline peer support groups in community mental health care settings: a qualitative study of service users’ experiences

Publication Type:Academic Journal

Source(s):International Journal of Mental Health Systems, Vol 14, Iss 1, Pp 1-12 (2020)

Abstract:Abstract Background Peer support for people with long-term mental health problems is central to recovery-oriented approaches in mental health care. Peer support has traditionally been conducted offline in face-to-face groups, while online groups on the...

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PENGARUH E-SERVICE QUALITY DAN E-RECOVERY SERVICE QUALITY TERHADAP E-CUSTOMER SATISFACTION DAN E-CUSTOMER LOYALTY

Publication Type:Academic Journal

Source(s):Profit: Jurnal Administrasi Bisnis, Vol 13, Iss 2, Pp 73-80 (2019)

Abstract:The purpose of this study is to find the impact of e-service quality and e-recovery service quality on e-customer satisfaction and e-customer loyalty in Shopee's online marketplace. This research was triggered by the increasing number of Shopee applica...

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E-SERVICE QUALITY AND E–RECOVERY SERVICE QUALITY ON E–SATISFACTION LAZADA.COM

Publication Type:Academic Journal

Source(s):Jurnal Riset Manajemen Sains Indonesia, Vol 8, Iss 2, Pp 258-274 (2017)

Abstract:The purpose of thus research is to find the impact of e-service quality and e – recovery service quality toward e-satisfaction of consumer at online marketplace Lazada. This research is triggered by the decreasing percentage of Top Brand Award on every...

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Pengaruh E-Service Quality Dan E-Recovery Service Quality Terhadap E-Satisifaction Serta Implikasinya Pada E-Loyalty Pelanggan Maskapai Penerbangan Air Asia

Publication Type:Academic Journal

Source(s):Jurnal Ekonomi, Bisnis dan Entrepreneurship, Vol 7, Iss 2, Pp 105-115 (2013)

Abstract:The research objective is to be achieved (1) To determine the relationship E-service quality, E-recovery service quality customer Airlines Air Asia and (2) To determine the effect of E-service quality, E-recovery service quality of the customer E-Satis...

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Combining online and offline peer support groups in community mental health care settings: a qualitative study of service users' experiences.

Publication Type:Academic Journal

Source(s):International journal of mental health systems [Int J Ment Health Syst] 2020 May 29; Vol. 14, pp. 39. Date of Electronic Publication: 2020 May 29 (Print Publication: 2020).

Abstract:Background: Peer support for people with long-term mental health problems is central to recovery-oriented approaches in mental health care. Peer support has traditionally been conducted offline in face-to-face groups, while online groups on the Interne...

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Exploring Working Relationships in Mental Health Care via an E-Recovery Portal: Qualitative Study on the Experiences of Service Users and Health Providers.

Publication Type:Academic Journal

Source(s):JMIR mental health [JMIR Ment Health] 2017 Nov 14; Vol. 4 (4), pp. e54. Date of Electronic Publication: 2017 Nov 14.

Abstract:Background: The quality of working relationships between service users and health providers is fundamental in the processes of recovery in mental health. How Internet-based interventions will influence these relationships for persons with long-term car...

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Shifting Practices Toward Recovery-Oriented Care Through an E-Recovery Portal in Community Mental Health Care: A Mixed-Methods Exploratory Study.

Publication Type:Academic Journal

Source(s):Journal of medical Internet research [J Med Internet Res] 2017 May 02; Vol. 19 (5), pp. e145. Date of Electronic Publication: 2017 May 02.

Abstract:Background: Mental health care is shifting from a primary focus on symptom reduction toward personal recovery-oriented care, especially for persons with long-term mental health care needs. Web-based portals may facilitate this shift, but little is know...

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