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Advanced Search Results For "e-services"

1 - 10 of 249 results for
 "e-services"
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Pengaruh E-Service Quality terhadap E-Customer Loyalty melalui E-Customer Satisfaction sebagai Variabel Intervening Pada Aplikasi Tiket.com

Publication Type:Academic Journal

Source(s):Jurnal Manajemen, Vol 13, Iss 1, Pp 133-149 (2022)

Abstract:Online travel agency business sector shows a contradiction that even though e-service quality is still a lot of complaints, it has no effect on e-customer satisfaction. This study aims to analyze the direct effect of E-Service Quality on e-customer loy...

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A Review of Chinese E-Commerce Research: 2001–2020

Publication Type:Academic Journal

Source(s):IEEE Access, Vol 10, Pp 49015-49027 (2022)

Abstract:Electronic commerce (EC) has become the most critical business activity worldwide. China has become the world’s second largest economy. This study reviewed EC studies in China because although research on EC has yielded numerous results, limited resear...

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Improving Satisfaction and Loyalty of Online Shop Customer Based on E-Commerce Innovation and E-Service Quality

Publication Type:Academic Journal

Source(s):Gadjah Mada International Journal of Business, Vol 24, Iss 1, Pp 56-81 (2022)

Abstract:The purpose of this study is to develop new knowledge related to innovation in e-commerce, which we call e-commerce innovation, and how its impact on customer satisfaction and loyalty, together with e-service quality, in the context of an online shop i...

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The Influence and Continuance Intention of the E-Government System: A Case Study of Community Water Supply Business

Publication Type:Academic Journal

Source(s):Frontiers in Environmental Science, Vol 10 (2022)

Abstract:The e-Service system is utilized in government administration to help achieve efficiency and provide people with services that meet their needs. This service is also known as e-Government. This article discovers the actual impacts and examines the pape...

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Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison

Publication Type:Academic Journal

Source(s):Frontiers in Psychology, Vol 13 (2022)

Abstract:Internet usage data from around the globe show that adolescents are the most frequent Internet users, but mostly for leisure activities and maintaining social contacts. In the present study, we focused on Internet use for e-services, which could improv...

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Everything is Going Electronic, so do Services and Service Quality: Bibliometric Analysis of E-Services and E-Service Quality

Publication Type:Academic Journal

Source(s):International Journal of Interactive Mobile Technologies, Vol 15, Iss 18, Pp 148-167 (2021)

Abstract:The purpose of the study was to explore the developments in ‘e-services and e-service quality’ from 2000 to 2020. Data Source: Scopus database was used to conduct the bibliometric analysis of 404 documents. Method: VOSviewer soft-ware was used to analy...

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Biurowość w czasach pandemii. Wpływ epidemii COVID-19 na informatyzację biurowości w jednostkach administracji samorządowej

Publication Type:Academic Journal

Source(s):Archeion, Vol 122, Pp 281-309 (2021)

Abstract:Artykuł zawiera podsumowanie efektów badań przeprowadzonych w ramach realizacji grantu pt. „Biurowość w czasach pandemii. Wpływ epidemii COVID-19 na informatyzację biurowości w administracji publicznej”. Celem projektu była analiza i ocena dotychczasow...

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Biurowość w czasach pandemii. System EZD podczas epidemii COVID-19 w jednostkach administracji samorządowej i rządowej w terenie

Publication Type:Academic Journal

Source(s):Archeion, Vol 122, Pp 310-336 (2021)

Abstract:Artykuł powstał w oparciu o badania przeprowadzone w ramach realizacji projektu „Biurowość w czasach pandemii. Wpływ epidemii COVID-19 na informatyzację biurowości w administracji publicznej”, a jego głównym celem było określenie roli i znaczenia wykor...

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Practical applications of modernizing the justice sector - the website of the Ministry of Justice as a Model -

Publication Type:Academic Journal

Source(s):مجلة الاجتهاد للدراسات القانونية والاقتصادية, Vol 10, Iss 3, Pp 334-353 (2021)

Abstract:The modernization of the justice sector is one of the most important aspects of the application of electronic management of the public facility, and the website of the Ministry of Justice is considered the most important embodiment of this, where a ran...

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Antecedents of private university students’ satisfaction: The effects of traditional and electronic service quality

Publication Type:Academic Journal

Source(s):Journal on Efficiency and Responsibility in Education and Science, Vol 14, Iss 3, Pp 154-166 (2021)

Abstract:High competition in the higher education sector, especially private universities, has brought a high attention to service quality that can increase students’ satisfaction and their retention rates. This study aimed to investigate the effect of traditio...

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