Advanced Search Results For "e-services"

Publication Type: Academic Journal

Source(s): Future Business Journal, Vol 9, Iss 1, Pp 1-12 (2023)

Abstract: Abstract This study explores the mediating role of e-satisfaction during the pandemic on the relationship between e-service quality and e-loyalty of banking customers in Pakistan. The data were collected from 442 customers of online banking services in...

Publication Type: Academic Journal

Source(s): APMBA (Asia Pacific Management and Business Application), Vol 11, Iss 3, Pp 363-378 (2023)

Abstract: BUMN (Indonesian State Owned Company) companies participating in the development of the digital industry are PT. KAI (Indonesian Railways Companies). In 2014, PT. KAI launched an official mobile application to make it easier for users to find informati...

Publication Type: Academic Journal

Source(s): Jurnal Sisfokom, Vol 12, Iss 1, Pp 36-44 (2023)

Abstract: Penelitian ini bertujuan untuk menganalisis dan membuktikan pengaruh e-service quality dan e-trust terhadap e-customer loyalty melalui e-satisfaction sebagai variabel intervening pada pengguna dompet digital DANA. Penelitian ini berfokus pada DANA seba...

Publication Type: Academic Journal

Source(s): International Journal of Research In Business and Social Science, Vol 12, Iss 1 (2023)

Abstract: This study aims to increase knowledge and understanding of Government-to-Business (G2B) Services in Myanmar and will also discover the critical challenges for G2B e-Service provision in Myanmar. The government officials from the agencies providing G2B ...

Publication Type: Academic Journal

Source(s): Sustainability, Vol 15, Iss 7534, p 7534 (2023)

Abstract: The Internet’s meteoric rise in popularity has led to the growing importance of the quality of online services in numerous industries, including the rapidly expanding tourism industry. Accordingly, this study aims to ascertain the leading attributes of...

Publication Type: Academic Journal

Source(s): Journal of Public Administration, Finance and Law, Vol 11, Iss 26, Pp 279-297 (2022)

Abstract: This study sought to investigate educational e-services and student satisfaction in Nigerian universities using the University of Abuja as case study. The study’s objectives were to identify the implementation of educational e-services; impact of e-ser...

Publication Type: Academic Journal

Source(s): Russian Journal of Agricultural and Socio-Economic Sciences, Vol 132, Iss 12, Pp 73-80 (2022)

Abstract: This study is to examine and analyze empirically the effect of E-Service Quality, Word Of Mouth and Corporate Image on Customer Decisions in Using Mobile Banking at Bank Syariah Indonesia Kendari Branch. This research is an explanatory research that ai...

Publication Type: Academic Journal

Source(s): Jurnal Kawistara, Vol 12, Iss 3, Pp 313-329 (2022)

Abstract: One of the integrated e-commerce models is online ticket selling. Many travel agents sell travel tickets for national or international destinations online through websites; one of them is Tiket.com, a popular travel agency in Indonesia. The intense com...

Publication Type: Academic Journal

Source(s): Management Systems in Production Engineering, Vol 30, Iss 4, Pp 311-318 (2022)

Abstract: E-commerce is becoming more and more popular. The COVID-19 pandemic made its development even faster. Currently, an enterprise that does not provide its services via the Internet is suffering heavy losses. Online shopping is largely different from trad...

Publication Type: Academic Journal

Source(s): Publisia (Jurnal Ilmu Administrasi Publik), Vol 7, Iss 2, Pp 174-187 (2022)

Abstract: Alpukat Betawi is an electronic public service provided to facilitate population administration services in the DKI Jakarta Province. However, not all electronic services have good service quality. This can be seen from some problems such as systems th...