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Advanced Search Results For "e-services"

1 - 10 of 11 results for
 "e-services"
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The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception

Publication Type:Academic Journal

Source(s):Journal of Information Technology Management, Vol 13, Iss Special Issue: Big Data Analytics and Management in Internet of Things, Pp 92-110 (2021)

Abstract:Destination Image as a development which comprises of interrelated assessments converged with general impressions and convictions dependent on data preparing from an assortment of sources after some time; little research has concentrated on picture arr...

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Identifying the Determinant Factors of E-Service Innovations: A Qualitative Meta-Synthesis

Publication Type:Academic Journal

Source(s):Journal of Information Technology Management, Vol 11, Iss 2, Pp 79-110 (2019)

Abstract:Recently, significant technological changes, greater customer demand and the rise of new business models have triggered a rapid increase in electronic service (e-service) innovations. Now, innovation in the provision of e-services has become one of the...

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A Model for the Implementation of Electronic Governance in Iran

Publication Type:Academic Journal

Source(s):Iranian Journal of Information Processing & Management, Vol 33, Iss 4, Pp 1531-1556 (2018)

Abstract:In recent years, due to the development of information and communication technology and the approval of upstream researches in the country, such as the road map of government of Iran, attention to the concept of e-government at a higher level and the r...

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Investigating the impact of electronic service quality on online book purchase intention: The mediating role of trust and corporate image

Publication Type:Academic Journal

Source(s):کتابداری و اطلاع‌رسانی, Vol 21, Iss 1, Pp 153-179 (2018)

Abstract:Purpose: This research aimed to study the impact of e-service quality on the online book purchase intention with the mediating role of trust and corporate image in viewpoint of customers. Methodology: This was an applied study in terms of purpose and a...

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The Effect of VAT e-Service Quality on Taxpayers’ Satisfaction in Iran

Publication Type:Academic Journal

Source(s):Journal of Information Technology Management, Vol 9, Iss 1, Pp 83-102 (2017)

Abstract:The design of e-government websites with improper service quality is one of the common problems in the contemporary era. Users’ perceptions of e-service quality are affected by their perceived service content and delivery quality. In this study, based ...

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Customer Experience Management and Persistence using Customers of Electronic Services Persistence

Publication Type:Academic Journal

Source(s):مطالعات مدیریت راهبردی, Vol 7, Iss 27, Pp 65-87 (2016)

Abstract:Not only enhance the attractiveness of e-service quality, and extended free choice, and compare product information display is Safe and secure environment but also enhance customer loyality and customer satisfaction and therefore loyalty is to the comp...

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Explanation and Evaluation of E-banking Service Quality, Satisfaction and Loyalty Model

Publication Type:Academic Journal

Source(s):مطالعات مدیریت راهبردی, Vol 5, Iss 18, Pp 133-153 (2014)

Abstract:Customer satisfaction and loyalty is an integral part of the business, customer satisfaction and still remain faithful, re-buys and purchases from other customers are also invited to participate,In such circumstances, banks pay special attention to imp...

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Evaluation Of Healthcare Services Of Medical Universities\\\' Websites In Line With E-Government

Publication Type:Academic Journal

Source(s):پیاورد سلامت, Vol 8, Iss 2, Pp 143-153 (2014)

Abstract:Background and Aim: Due to the role of websites in delivering e-services, this study aims to benchmark rendering healthcare services at medical universities' websites based on Chandler and Emanuel’s four-stage e-government maturity model. Materials and...

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Evaluation Of Healthcare Services Of Medical Universities\' Websites In Line With E-Government

Publication Type:Academic Journal

Source(s):پیاورد سلامت, Vol 8, Iss 2, Pp 143-153 (2014)

Abstract:Background and Aim: Due to the role of websites in delivering e-services, this study aims to benchmark rendering healthcare services at medical universities' websites based on Chandler and Emanuel’s four-stage e-government maturity model. Materials and...

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Evaluation of Effective Factors on e-Loyalty in Organizations Providing Electronic Services using Fuzzy AHP Method

Publication Type:Academic Journal

Source(s):Journal of Information Technology Management, Vol 4, Iss 13, Pp 135-156 (2012)

Abstract:In today's business world, proper identification of customer’s requirements and a quick response to these requirements is a key to commercial success. Increasing customer loyalty affects the profitability and organizations can ensure their long-term in...

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