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E-Service Quality Assessment According to Hierarchical Service Quality Models
Publication Type: Academic Journal
Source(s): Management Systems in Production Engineering, Vol 30, Iss 4, Pp 311-318 (2022)
Abstract: E-commerce is becoming more and more popular. The COVID-19 pandemic made its development even faster. Currently, an enterprise that does not provide its services via the Internet is suffering heavy losses. Online shopping is largely different from trad...
A major boost to the website performance of up-scale hotels in Vietnam
Publication Type: Academic Journal
Source(s): Management şi Marketing, Vol 14, Iss 1, Pp 14-30 (2019)
Abstract: The study aims to enhance the customer experience on hotel websites in the context of venue’s booking channels to others. The online filed survey is conducted with 321 internet bookers. The exploratory factor analysis is adopted to analyze the data. Th...
SAIS Service Quality and Student’s Satisfaction Towards the Implementation of Student Activity Information System (SAIS): The Moderating Role of SAIS Service Convenience
Publication Type: Academic Journal
Source(s): Foundations of Management, Vol 11, Iss 1, Pp 155-164 (2019)
Abstract: Student Activity Information System (SAIS) was developed with the aims to efficiently record the applications of student’s activity at the Faculty of Business and Management (FBM), Universiti Teknologi MARA (UiTM) Selangor, Malaysia and to assist the a...
Technology Transfer in the EU: Exporting Strategically Important ICT Solutions to Other EU Member States
Publication Type: Academic Journal
Source(s): Baltic Journal of European studies, Vol 5, Iss 2, Pp 5-29 (2015)
Abstract: The fast development of ICTs pose new challenges to the European Union and its Member States. Every EU country has its own policies regarding technology transfer, ownership of state e-services, and the possibilities how the state-owned or licensed e-se...
Factors of Local E-Government Development in Poland: The Case of the Poznań Agglomeration
Publication Type: Academic Journal
Source(s): Quaestiones Geographicae, Vol 35, Iss 2, Pp 115-129 (2016)
Abstract: This paper seeks to analyse factors of e-government development at the local government level in Poland. The analysis proceeded in three stages. In the first, a survey of the literature on the subject was made and a model of factors of e-government dev...