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Advanced Search Results For "e-services"

1 - 10 of 5 results for
 "e-services"
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E-SERVICE QUALITY, CUSTOMER SATISFACTION, AND REPURCHASE INTENTION: ANALYZING THE IMPACT ON E-COMMERCE PLATFORM

Publication Type:Academic Journal

Source(s):Jurnal Aplikasi Manajemen, Vol 19, Iss 4 (2021)

Abstract:This research measured the effect of e-service quality on e-consumer satisfaction which has an impact on repurchase intention. This research aims to describe how the e-service quality conducted by e-commerce, named Bukalapak, affected e-consumer satisf...

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Consumers Perception of Online Shopping Intention

Publication Type:Academic Journal

Source(s):APMBA (Asia Pacific Management and Business Application), Vol 9, Iss 3, Pp 261-276 (2021)

Abstract:Service quality includes shipping has been considered a critical factor that affects continuance intention consumers in online shopping. This study investigate whether attitude acts as a moderator between service quality and shipping with regard to con...

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Measuring E-Service Quality In Agriculture Company

Publication Type:Academic Journal

Source(s):Habitat, Vol 31, Iss 2, Pp 48-54 (2020)

Abstract:Nowadays, E-Service Quality is known to be one of the keys that determines e-commerce success. Delivering quality in service becomes a very important strategy for marketers who try to offer different services in order to be able to compete with other c...

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PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION DAN E- LOYALTY NASABAH PENGGUNA MANDIRI ONLINE

Publication Type:Academic Journal

Source(s):Profit: Jurnal Administrasi Bisnis, Vol 14, Iss 1, Pp 1-11 (2020)

Abstract:This research aims to investigated the effect of e-service quality as independent variabel on e-customer satisfaction and e-customer loyalty as dependent variabel. This research is a quantitative approach with type of explanatory research. The data use...

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PENGARUH E-SERVICE QUALITY DAN E-RECOVERY SERVICE QUALITY TERHADAP E-CUSTOMER SATISFACTION DAN E-CUSTOMER LOYALTY

Publication Type:Academic Journal

Source(s):Profit: Jurnal Administrasi Bisnis, Vol 13, Iss 2, Pp 73-80 (2019)

Abstract:The purpose of this study is to find the impact of e-service quality and e-recovery service quality on e-customer satisfaction and e-customer loyalty in Shopee's online marketplace. This research was triggered by the increasing number of Shopee applica...

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