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Advanced Search Results For "e-services"

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Antecedents of private university students’ satisfaction: The effects of traditional and electronic service quality

Publication Type:Academic Journal

Source(s):Journal on Efficiency and Responsibility in Education and Science, Vol 14, Iss 3, Pp 154-166 (2021)

Abstract:High competition in the higher education sector, especially private universities, has brought a high attention to service quality that can increase students’ satisfaction and their retention rates. This study aimed to investigate the effect of traditio...

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Community Perception on Smart Engagement: Case of Kubang Pasu Local Government

Publication Type:Academic Journal

Source(s):Baghdad Science Journal, Vol 18, Iss 2(Suppl.) (2021)

Abstract:Implementing smart community engagement should consider careful planning and collaboration with numerous stakeholders, including the community. The technology and program must be designed to frame its purpose and should link back to specific goals of i...

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Exploring The Relationship among E-Service Quality, E-Trust, E-Satisfaction and Loyalty at Higher Education Institutions

Publication Type:Academic Journal

Source(s):Journal on Efficiency and Responsibility in Education and Science, Vol 12, Iss 4, Pp 102-110 (2019)

Abstract:We examine the effect of e-service quality through E-S-QUAL dimensions of efficiency, fulfilment, system availability, and privacy on e-trust, e-satisfaction and loyalty of students from public and private universities in Jakarta, Indonesia. A total of...

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A New ICT Framework to Adopt ICT Projects: KRG Organisations as Case Study

Publication Type:Academic Journal

Source(s):Kurdistan Journal of Applied Research, Vol 2, Iss 3, Pp 18-24 (2017)

Abstract:In a world dominated by technology people expect fast swift and efficient services, and for governments this means that citizens and companies expect public services to keep pace with this development and be fast and free of routines. Therefore, most o...

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Evaluation of municipal e-government readiness using structural equation modelling technique

Publication Type:Academic Journal

Source(s):The Journal for Transdisciplinary Research in Southern Africa, Vol 14, Iss 1, Pp e1-e10 (2018)

Abstract:The evaluation of municipal e-government readiness can provide a useful barometer to understand the critical needs of citizens. In addition, it can help to improve effectiveness of government services and provide a technology industry access to relevan...

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