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Advanced Search Results For "e-services"

1 - 10 of 16 results for
 "e-services"
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Interaction of E-Service Quality, Experiential Marketing, Trust, and Satisfaction on Repurchase Intention

Publication Type:Academic Journal

Source(s):Management Analysis Journal, Vol 11, Iss 1, Pp 71-82 (2022)

Abstract:The purpose of this study was to test the influence of e-service quality, experiential marketing, trust, and satisfaction on repurchase intentions. The population in this study was Bukalapak consumers with a sample number of 98 respondents. Sampling me...

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The effect of e-service quality on e-loyalty mediated by e-trust and brand image variables

Publication Type:Academic Journal

Source(s):International Journal of Research In Business and Social Science, Vol 10, Iss 6, Pp 56-62 (2021)

Abstract:The amount of e-wallet providers in Indonesia is so many, so there is intense competition between each e-wallet provider. The tighter competition for e-wallet, makes users not only loyal to one type of e-wallet and makes users switch brands or provider...

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DEVELOPING THE APPROACH OF E-SERVICES PROVIDING IN TERMS OF DECENTRALIZATION REFORM IN PUBLIC ADMINISTRATION SYSTEM OF UKRAINE

Publication Type:Academic Journal

Source(s):Three Seas Economic Journal, Vol 1, Iss 4, Pp 13-17 (2020)

Abstract:The purpose of the paper is to describe the approach of e-services providing in Ukraine in terms of decentralization reform. Methodology. We suggest describing the approach of e-services providing. According to the subject of description, methodology c...

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The importance of e-service quality in the livestreaming music concert business

Publication Type:Academic Journal

Source(s):Cogent Social Sciences, Vol 8, Iss 1 (2022)

Abstract:The live music concert business was one of the economic sectors most affected by mandatory quarantine and social restrictions due to COVID-19. The quarantine forced this industry to reinvent itself through digital communication, to be able to continue ...

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The beneficial effects of e-Governance for Moldovan society

Publication Type:Academic Journal

Source(s):Journal of Social Sciences, Vol 3, Iss 3, Pp 37-42 (2020)

Abstract:The article proves the necessity of the e-governance implementation in modern society. The old methods of communication and data exchange are no longer actual in the information age. Electronic Governance means reforming the Governance from a vertical ...

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Traditions and future of public administration in the field of e-services development

Publication Type:Academic Journal

Source(s):Journal of Modern Science, Vol 44, Iss 1, Pp 269-284 (2020)

Abstract:Objectives The main purpose of the work is to bring the recipient closer to tradition and to develop e-services provided by public administration. The services for the provision of services by means of electronic communication, which are an increasingl...

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Customer Engagement in Higher Education: How Important the Role of Social Media Marketing, E-Service Quality, and E-Satisfaction for Generation Z Students?

Publication Type:Academic Journal

Source(s):Journal the Winners, Vol 22, Iss 1 (2021)

Abstract:The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students from Generation Z ...

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ICT Development and Business Process Modelling in the Legal Domain: The Experience of e-CODEX

Publication Type:Academic Journal

Source(s):European Quarterly of Political Attitudes and Mentalities, Vol 8, Iss 1, Pp 22-47 (2019)

Abstract:In the last 30 years, the use of ICT spread into the justice sector with the aim of improving performances and reducing costs. While the justice domain has many distinctive features that makes ICT development and deployment particularly complex compare...

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Impact of E-Service Quality and Customer Value on Customer Satisfaction in LocalBrand

Publication Type:Academic Journal

Source(s):Binus Business Review, Vol 9, Iss 2, Pp 125-132 (2018)

Abstract:This research aimed to investigate the impact of e-service quality and customer value on customer satisfaction. This research was descriptive-associative in which researcher described not only the value of research variables but also the influence or r...

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E-Procurement Service Quality in Malaysia

Publication Type:Academic Journal

Source(s):Asean Marketing Journal, Vol 8, Iss 2, Pp 85-95 (2016)

Abstract:The electronic government in Malaysia has fully adopted and developed the applications and practices of ICTs, in order to provide better online services in enhancing the credibility of government. In order to understand service quality issues within th...

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