Publication Type:Academic Journal

Source(s):International Journal of Technology, Vol 12, Iss 3, Pp 472-484 (2021)

Abstract:In early May 2020, the Government of Indonesia announced that the Covid-19 outbreak was categorised as a pandemic and imposed several rules in order to minimise the negative impacts arising from this pandemic. This has caused people's routines to c...

Publication Type:Academic Journal

Source(s):Engineering, Technology & Applied Science Research, Vol 11, Iss 3 (2021)

Abstract:Portals are gateways that provide users with the information they need from different sources and display it on a single page. It is important to see that universities utilize the resources and services provided by their student portals. With the rapid...

Publication Type:Academic Journal

Source(s):Engineering, Technology & Applied Science Research, Vol 9, Iss 3 (2019)

Abstract:Companies continually seek efficiency by utilizing the rapid advances in technology to improve their electronic services (e-services). A perusal of the literature shows varying approaches for measuring e-service quality; these approaches have found lit...

Publication Type:Academic Journal

Source(s):Kurdistan Journal of Applied Research, Vol 2, Iss 3, Pp 18-24 (2017)

Abstract:In a world dominated by technology people expect fast swift and efficient services, and for governments this means that citizens and companies expect public services to keep pace with this development and be fast and free of routines. Therefore, most o...

Publication Type:Academic Journal

Source(s):Journal of Technology Management & Innovation, Vol 8, Iss 2, Pp 74-83 (2013)

Abstract:This study critically examines the transition process followed by a state-owned airline in a major IT migration project (introduction of novel electronic services). The change management process proposed by Kotter (1995) is examined in relation to the ...