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Advanced Search Results For "e-services"

1 - 10 of 15 results for
 "e-services"
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Customer retention through service quality and satisfaction: using hybrid SEM-neural network analysis approach.

Publication Type: Academic Journal

Source(s): Heliyon [Heliyon] 2022 Sep 09; Vol. 8 (9), pp. e10570. Date of Electronic Publication: 2022 Sep 09 (Print Publication: 2022).

Abstract: Mobile commerce is a developing phenomenon, youth worldwide utilising the platform that provides flexibility, ease, and convenience of online shopping through mobile devices. The study investigates the influence of mobile commerce service quality dimen...

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Effect of e-service quality on customer engagement behavior in community e-commerce.

Publication Type: Academic Journal

Source(s): Frontiers in psychology [Front Psychol] 2022 Sep 08; Vol. 13, pp. 965998. Date of Electronic Publication: 2022 Sep 08 (Print Publication: 2022).

Authors:

Abstract: Customer engagement behavior is a critical success factor for community e-commerce. While many community e-commerce websites are currently improving service quality to enhance customer engagement behavior, little is known about how such e-services affe...

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Characteristics of Electronic Health Services in Saudi Arabia During the COVID-19 Pandemic.

Publication Type: Academic Journal

Source(s): Cureus [Cureus] 2022 Aug 26; Vol. 14 (8), pp. e28441. Date of Electronic Publication: 2022 Aug 26 (Print Publication: 2022).

Abstract: Introduction: Saudi Arabia's experience using digital technology during the COVID-19 pandemic helped the country in tackling the pandemic. We aim to explore a bundle of consumer-directed electronic health services released by the Ministry of Health (MO...

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Exploration of the usability quality attributes of mobile government services: a literature review.

Publication Type: Academic Journal

Source(s): PeerJ. Computer science [PeerJ Comput Sci] 2022 Jul 28; Vol. 8, pp. e1026. Date of Electronic Publication: 2022 Jul 28 (Print Publication: 2022).

Abstract: This article investigates and analyzes the usability quality attributes of mobile government services. The lack of previous research in the area of mobile government service quality encourages the researchers of the current work to select the usability...

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Exploring the information quality of mobile government services: a literature review.

Publication Type: Academic Journal

Source(s): PeerJ. Computer science [PeerJ Comput Sci] 2022 Jul 28; Vol. 8, pp. e1028. Date of Electronic Publication: 2022 Jul 28 (Print Publication: 2022).

Abstract: This article aims to investigate the constructs that can be used to evaluate the information quality (IQ) of mobile government services. The dimension of IQ is one of the fundamental constructs that assesses the extent of information based on its accur...

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Value Orientations and Institutional Trust as Contributors to the Adoption of Online Services in Youth: A Cross-Country Comparison.

Publication Type: Academic Journal

Source(s): Frontiers in psychology [Front Psychol] 2022 May 16; Vol. 13, pp. 887587. Date of Electronic Publication: 2022 May 16 (Print Publication: 2022).

Abstract: Internet usage data from around the globe show that adolescents are the most frequent Internet users, but mostly for leisure activities and maintaining social contacts. In the present study, we focused on Internet use for e-services, which could improv...

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Analysing the importance of e-government in times of disruption: The case of public education in Rwanda during Covid-19 lockdown.

Publication Type: Academic Journal

Source(s): Evaluation and program planning [Eval Program Plann] 2022 Apr; Vol. 91, pp. 102064. Date of Electronic Publication: 2022 Feb 24.

Authors:

Abstract: The world has been in the grip of the Covid-19 pandemic since 2019. The Rwandan Government failed to establish e-government infrastructure to provide e-education during the lockdown (a.k.a Guma mu Rugo or Stay home), resulting in all children having to...

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User-Adapted Web Services by Extending the eIDAS Specification with Functional Attributes.

Publication Type: Academic Journal

Source(s): International journal of environmental research and public health [Int J Environ Res Public Health] 2021 Apr 09; Vol. 18 (8). Date of Electronic Publication: 2021 Apr 09.

Abstract: To provide web services adapted to the users' functional capabilities, diversity must be considered from the conceptualization and design phases of the services' development. In previous work, we proposed a model that allows the provisioning of adapted...

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e-Banking Adoption: An Opportunity for Customer Value Co-creation.

Publication Type: Academic Journal

Source(s): Frontiers in psychology [Front Psychol] 2021 Jan 14; Vol. 11, pp. 621248. Date of Electronic Publication: 2021 Jan 14 (Print Publication: 2020).

Abstract: The development of information and communication technologies offers innovative opportunities to establish business strategies focused on customer value co-creation. This situation is especially notable in the banking industry. e-Banking activities can...

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Development of e-service virtual museum tours in Poland during the SARS-CoV-2 pandemic.

Publication Type: Academic Journal

Source(s): Procedia computer science [Procedia Comput Sci] 2020; Vol. 176, pp. 2375-2383. Date of Electronic Publication: 2020 Oct 02.

Abstract: Dynamically developing ICT technologies have become a tool to accelerate the creation of information societies around the world. Thanks to it, many traditional services have found a new digital space to function and thus achieve a global dimension. One...

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