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The Impact of Online Food Applications during the Covid-19 Pandemic
Publication Type:Academic Journal
Source(s):International Journal of Technology, Vol 12, Iss 3, Pp 472-484 (2021)
Abstract:In early May 2020, the Government of Indonesia announced that the Covid-19 outbreak was categorised as a pandemic and imposed several rules in order to minimise the negative impacts arising from this pandemic. This has caused people's routines to c...
The influence of e-service quality, trust, brand image on Shopee customer satisfaction and loyalty
Publication Type:Academic Journal
Source(s):Jurnal Siasat Bisnis, Vol 25, Iss 2, Pp 119-130 (2021)
Abstract:Purpose: This research's main objective is to determine the relationship among e-service quality, trust, and brand image to customer loyalty. Customer satisfaction was a mediator which focused on Shopee customers in Yogyakarta. Design/methodology/appr...
Moving to e-Service Learning in Higher Education
Publication Type:Academic Journal
Source(s):Applied Sciences, Vol 12, Iss 5462, p 5462 (2022)
- Authors:
- Adriana Dapena
- Paula M. Castro
- Ana Ares-Pernas
Abstract:Service Learning is a methodology in which students achieve academic and transversal competences related to the curriculum of a subject while performing a service for the benefit of the community. With the COVID-19 pandemic, it was necessary to reorgan...
The Role of E-Word of Mouth in the Relationship between Online Destination Image, E-satisfaction, E-Trust & E-Service Quality for International Tourists Perception
Publication Type:Academic Journal
Source(s):Journal of Information Technology Management, Vol 13, Iss Special Issue: Big Data Analytics and Management in Internet of Things, Pp 92-110 (2021)
Abstract:Destination Image as a development which comprises of interrelated assessments converged with general impressions and convictions dependent on data preparing from an assortment of sources after some time; little research has concentrated on picture arr...
Consumers Perception of Online Shopping Intention
Publication Type:Academic Journal
Source(s):APMBA (Asia Pacific Management and Business Application), Vol 9, Iss 3, Pp 261-276 (2021)
- Authors:
- Wiryanta Muljono
- Sri Setiyawati
Abstract:Service quality includes shipping has been considered a critical factor that affects continuance intention consumers in online shopping. This study investigate whether attitude acts as a moderator between service quality and shipping with regard to con...
The Influence of E-Service Quality, and Customer Satisfaction On Go-Send Customer Loyalty In Surabaya
Publication Type:Academic Journal
Source(s):Indonesian Journal of Information Systems, Vol 3, Iss 2, Pp 128-137 (2021)
Abstract:The shipping industry is currently one of the vital aspects of industrial business, especially in the current Covid-19 pandemic era. Delivery of goods, both products and foodstuffs, can be done quickly by using courier services that can be accessed thr...
Administrative procedure Law and e-services in Latvia
Publication Type:Academic Journal
Source(s):Strani pravni život, Vol 2021, Iss 4, Pp 645-654 (2021)
- Authors:
- Danovskis Edvins
Abstract:The Article provides an insight in the scope of regulation of the Latvian Administrative Procedure Law and the use of e-services and other means of electronic communication in administrative procedure. The scope of regulation of the Latvian Administrat...
Dampak E-Servive Quality Terhadap E-Satisfaction Serta Implikasinya Pada Online Repurchase B2C Shopee.com
Publication Type:Academic Journal
Source(s):Esensi: Jurnal Bisnis dan Manajemen, Vol 10, Iss 1, Pp 109-118 (2020)
- Authors:
- Raras Ivastya
- Zaenal Fanani
Abstract:Internet services that were introduced in 1993 have an impact on behavior change and the ways of consumer decisions making. On the other hand, the emergence of various developments in information technology, connectivity and smartphones are also slowly...
DEVELOPING THE APPROACH OF E-SERVICES PROVIDING IN TERMS OF DECENTRALIZATION REFORM IN PUBLIC ADMINISTRATION SYSTEM OF UKRAINE
Publication Type:Academic Journal
Source(s):Three Seas Economic Journal, Vol 1, Iss 4, Pp 13-17 (2020)
- Authors:
- Anton Andriienko
- Olga Matveieva
Abstract:The purpose of the paper is to describe the approach of e-services providing in Ukraine in terms of decentralization reform. Methodology. We suggest describing the approach of e-services providing. According to the subject of description, methodology c...
Drivers and barriers to e-government adoption in Indian cities
Publication Type:Academic Journal
Source(s):Journal of Urban Management, Vol 9, Iss 4, Pp 408-417 (2020)
- Authors:
- Mercy Samuel
- Gayatri Doctor
- Perez Christian
Abstract:This paper aims to understand the awareness and adoption levels of e-government services and identify the drivers and barriers to adoption of e-government services in a developing country. A technology adoption model is synthesized based on study of ex...