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Advanced Search Results For "e-services"

51 - 60 of 259 results for
 "e-services"
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A Systematic Review of e-Service Learning in Higher Education

Publication Type:Academic Journal

Source(s):International Journal of Interactive Mobile Technologies, Vol 14, Iss 06, Pp 4-14 (2020)

Abstract:E-Service Learning is a service-learning course when the instruction and/or the service occurs online gains popularity among educators as we are transitioning to online learning platforms. The current study presents a systematic review of papers on the...

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Developing technology acceptance model for e-service purposes

Publication Type:Academic Journal

Source(s):Management Science Letters, Vol 10, Iss 10, Pp 2221-2228 (2020)

Abstract:Nowadays, universities are investing resources in optimizing e-services to enhance delivery of services to their employees. Most of them provide their services electronically to improve the performance of their organizations. These services are categor...

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DIGITAL TRANSFORMATION OF INTERNATIONAL TRADE

Publication Type:Academic Journal

Source(s):Economica, Vol 3, Iss 113, Pp 128-143 (2020)

Abstract:In the contemporary world, with all its challenges, it is difficult to detect trends in any field. The rapid development of information technologies has caused a huge wave of information, which in turn has affected the methods of its processing an...

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Consumer Behaviour of Silver Singles on the E-Tourist Market

Publication Type:Academic Journal

Source(s):Problemy Zarządzania, Vol 2020, Iss 87, Pp 159-176 (2020)

Abstract:Purpose: To identify the consumption behaviours of singles aged 60+ (running single-person households) on the e-tourism market and to identify barriers to the use of this type of services, taking into account socio-demographic and economic factors. ...

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Customer Engagement in Higher Education: How Important the Role of Social Media Marketing, E-Service Quality, and E-Satisfaction for Generation Z Students?

Publication Type:Academic Journal

Source(s):Journal the Winners, Vol 22, Iss 1 (2021)

Abstract:The goal of the research was to examine the effect of social media marketing, e-service quality, and e-satisfaction on customer engagement. The research was conducted at Bina Nusantara University (Binus) with a sample of 100 students from Generation Z ...

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e-Banking Adoption: An Opportunity for Customer Value Co-creation

Publication Type:Academic Journal

Source(s):Frontiers in Psychology, Vol 11 (2021)

Abstract:The development of information and communication technologies offers innovative opportunities to establish business strategies focused on customer value co-creation. This situation is especially notable in the banking industry. e-Banking activities can...

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The Role of E-Satisfaction in Mediating the Effect of E-Service Quality and E-WOM on E-loyalty on Online Marketplace Customers in Denpasar, Bali, Indonesia

Publication Type:Academic Journal

Source(s):Management and Economics Research Journal, Vol 6, Pp 1-7 (2020)

Abstract:This research is motivated by the convenience for consumers to move from an online site to another online site when shopping online. This makes consumers vulnerable to switching to other online shopping sites. This study aims to determine the role of e...

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PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION DAN E- LOYALTY NASABAH PENGGUNA MANDIRI ONLINE

Publication Type:Academic Journal

Source(s):Profit: Jurnal Administrasi Bisnis, Vol 14, Iss 1, Pp 1-11 (2020)

Abstract:This research aims to investigated the effect of e-service quality as independent variabel on e-customer satisfaction and e-customer loyalty as dependent variabel. This research is a quantitative approach with type of explanatory research. The data use...

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The analysis of customer satisfaction factors which influence chatbot acceptance in Indonesia

Publication Type:Academic Journal

Source(s):Management Science Letters, Vol 10, Iss 6, Pp 1225-1232 (2019)

Abstract:Chatbot program has evolved in the Indonesian market as the representative of online service customer that provides immediate response and it is able to interact with customers by using Natural Language Processing. This study aims to determine the exte...

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Exploring The Relationship among E-Service Quality, E-Trust, E-Satisfaction and Loyalty at Higher Education Institutions

Publication Type:Academic Journal

Source(s):Journal on Efficiency and Responsibility in Education and Science, Vol 12, Iss 4, Pp 102-110 (2019)

Abstract:We examine the effect of e-service quality through E-S-QUAL dimensions of efficiency, fulfilment, system availability, and privacy on e-trust, e-satisfaction and loyalty of students from public and private universities in Jakarta, Indonesia. A total of...

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