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THE EFFECT OF NEWS SITE QUALITY, SERVICES, AND TRUST ON BUSINESS INSIGHT SUBSCRIPTION DECISIONS (CASE STUDY ONLINE PREMIUM NEWS SUBSCRIPTION ON KONTAN ECONOMIC AND BUSINESS MEDIA, KOMPAS GRAMEDIA GROUP)
Publication Type: Academic Journal
Source(s): Sibatik Journal, Vol 2, Iss 8, Pp 2497-2516 (2023)
Abstract: The purpose of this research is to test the influences of website design, and e service quality on e trust to impact e purchase decision. Using these variables, the use of these variables is able to solve the problems arising within Business Insight cu...
The Influence of Consumer Satisfaction and Confidence Against Repurchase of Computer Products in Surabaya
Publication Type: Academic Journal
Source(s): The Spirit of Society Journal: International Journal of Society Development and Engagement, Vol 7, Iss 1 (2023)
Abstract: The study of this research can draw implications for practitioners. From the results reported, there are three factors e-trust, e-satisfaction and e-loyalty that influence customers' online refurbishment intention at online stores. Cahaya Abadi Compute...
The effect of e-satisfaction and trust on online repurchase intention through the mediation of ease of use and moderation of customers' online experience
Publication Type: Academic Journal
Source(s): ارزش آفرینی در مدیریت کسب و کار, Vol 3, Iss 1, Pp 57-81 (2023)
Abstract: The aim of the research is to the effect of electronic satisfaction and trust on the intention to repurchase online by mediating the ease of use and moderating the online experience of customers in the digital store. In terms of purpose, the research m...
Factors Influencing Electronic Brand Love and E-Loyalty
Publication Type: Academic Journal
Source(s): Journal of Information Technology Management, Vol 15, Iss 2, Pp 138-163 (2023)
Abstract: This research aims to evaluate the effect of consumer traits, service quality, perception-based factors, customer satisfaction, and e-trust on electronic brand love and e-loyalty. In this study, a cross-sectional survey is conducted based on the questi...
Gaining User Satisfaction of KAI-Access: E‐Service Quality Dimensions as Antecedent Through E‐Trust
Publication Type: Academic Journal
Source(s): APMBA (Asia Pacific Management and Business Application), Vol 11, Iss 3, Pp 363-378 (2023)
Abstract: BUMN (Indonesian State Owned Company) companies participating in the development of the digital industry are PT. KAI (Indonesian Railways Companies). In 2014, PT. KAI launched an official mobile application to make it easier for users to find informati...
Pengaruh E-Service Quality dan E-Trust Terhadap E-Customer Loyalty Pada Pengguna Dompet Digital DANA Melalui E-Satisfaction Sebagai Variabel Intervening
Publication Type: Academic Journal
Source(s): Jurnal Sisfokom, Vol 12, Iss 1, Pp 36-44 (2023)
Abstract: Penelitian ini bertujuan untuk menganalisis dan membuktikan pengaruh e-service quality dan e-trust terhadap e-customer loyalty melalui e-satisfaction sebagai variabel intervening pada pengguna dompet digital DANA. Penelitian ini berfokus pada DANA seba...
The Mediating Role of E-Trust in the Relationship of E-Rating, E-Review, and Cash on Delivery System on Customer Purchasing Decisions: Evidence from Tiktok Shop Platform in Rantauprapat
Publication Type: Academic Journal
Source(s): Indonesian Interdisciplinary Journal of Sharia Economics, Vol 6, Iss 3 (2023)
Abstract: This study aims to determine the effect of e-rating, e-review, and the cash-on-delivery (COD) system on e-trust and also on online purchasing decisions on the TikTok shop platform in Rantauprapat. The population in this study are consumers who own the ...
The influence of e-trust on a job performance model based on employees’ dynamic capabilities during a crisis caused by a Black Swan event
Publication Type: Academic Journal
Source(s): Journal of Entrepreneurship, Management and Innovation, Vol 19, Iss 2, Pp 159-187 (2023)
Abstract: PURPOSE: In a crisis such as the COVID-19 pandemic, employees play a key role in the ability to survive and achieve both sufficient and outstanding performance in the organization. Therefore, both the characteristics of people in the organization and t...
Faktor-Faktor Yang Mempengaruhi E-Loyality Pelanggan Pada E-Commerce
Publication Type: Academic Journal
Source(s): JPPI (Jurnal Penelitian Pendidikan Indonesia), Vol 9, Iss 2 (2023)
Abstract: Penelitian ini bertujuan untuk menganalisis pengaruh : (1) Pengaruh e-service quality terhadap preferensi konsumen pada pengguna Tokopedia (2) Pengaruh e-service quality terhadap e-trust konsumen pada pengguna Tokopedia (3) Pengaruh e-service quality t...
The Effect of E-Service Quality and E-Trust on Customer Loyalty and Mediating Customer Satisfaction of Internet Banking Users
Publication Type: Academic Journal
Source(s): Jurnal Manajemen Dan Kewirausahaan, Vol 10, Iss 1, Pp 24-34 (2022)
Abstract: These points of research to analyze the effect of e-service quality and e-trust on customer satisfaction and loyalty of internet banking users. The population in this research was Bank of Kaltimtara customers who had used internet banking services. The...