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Advanced Search Results For "e-service quality dimensions"

1 - 10 of 48 results for
 "e-service quality dimensions"
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Quality in e-Government accounting services: A model of relationships between e-service quality dimensions and behaviors

Publication Type: Academic Journal

Source(s): Eurasian Journal of Business and Economics, Vol 12, Iss 23, Pp 63-78 (2019)

Abstract: The purpose of this study is to examine the relationship between perceptions held by accountants regarding the e-service quality dimensions of the e-government website in connection with their behavioral and praising intentions. Using the survey met...

E-service quality dimensions and customer satisfaction among users of automated saving platforms in a typical developing economy

Publication Type: Periodical

Source(s): World Review of Entrepreneurship, Management and Sustainable Development; 2022, Vol. 18 Issue: 1 p566-580, 15p

Abstract: This study assesses the nexus between e-SQ model and customer satisfaction among the users of automated saving platforms in Nigeria. In a bid to achieve this objective, survey research design and quota sampling were used as research design and sampling...

A Study on E-service Quality Dimensions for Online Travel Agencies

Publication Type: Academic Journal

Source(s): MATEC Web of Conferences, Vol 228, p 05011 (2018)

Authors:

Abstract: With increasingly intense competition among online travel agencies, e-service quality has received widespread attention as a fundamental determinant for OTAs to stand out. This study takes a careful look into the underlying dimensions of e-service qual...

The differential impacts of customer commitment dimensions on loyalty in the banking sector in Jordan: Moderating the effect of e-service quality

Publication Type: Academic Journal

Source(s): International Journal of Data and Network Science, Vol 6, Iss 2, Pp 315-324 (2022)

Abstract: The current research scrutinizes the relationship between the three model commitment components (affective, normative, and calculative commitment) and their various influences on customer loyalty. This is particularly in the banking sector setting in J...

The analysis of forming dimensions of e-service quality for online travel services

Publication Type: Academic Journal

Source(s): International Journal of Data and Network Science, Pp 239-244 (2021)

Abstract: The development of technology and information has influenced people's lifestyles in making purchases from conventional to online shopping. Research on online marketing has become an interest in academics and practitioners in recent years. Measurement f...

E-service quality: An investigation of its key dimensions and the discriminatory power in the residential property sector

Publication Type: Academic Journal

Source(s): Acta Commercii, Vol 11, Iss 1, Pp 75-87 (2011)

Abstract: Research Statement: With an increase in competition within the South African property sector, real estate agencies need to ensure that their channels are as effective as possible. Using the Internet and mobile technologies represents a new means to rea...

The Effect of e-Service Quality Dimensions on Behavioral Intensions of Accountants: The moderating roles of Ease of use and Emotional benefits.

Publication Type: Academic Journal

Source(s): Journal of Accounting, Finance & Auditing Studies. 2022, Vol. 8 Issue 2, p124-148. 25p.

Abstract: Purpose: The purpose of this paper is to examine the relationships between two dimensions of electronic service quality influencing ease of use and emotional benefit in internet banking service quality, together with the subsequent effects on behaviora...

Quality in e-Government accounting services: A model of relationships between e-service quality dimensions and behaviors.

Publication Type: Academic Journal

Source(s): Eurasian Journal of Business & Economics. May2019, Vol. 12 Issue 23, p63-78. 16p.

A Study on E-service Quality Dimensions for Online Travel Agencies.

Publication Type: Conference

Source(s): MATEC Web of Conferences. 11/14/2018, Vol. 228, pN.PAG-N.PAG. 5p.

Authors:

Havayolu İşletmelerinde E-hizmet Kalitesi Boyutlarının Önem Düzeylerinin Belirlenmesi.

Publication Type: Academic Journal

Source(s): Journal of Economics & Administrative Sciences / Eskisehir Osmangazi Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi. 2019, Vol. 14 Issue 1, p149-168. 20p.

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