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Advanced Search Results For "e-services"

51 - 60 of 2,633 results for
 "e-services"
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MODEL OF INTERRELATION AMONG E-SERVICE QUALITY FACTORS: CASE STUDY IN ONLINE BUSINESS OF BANGLADESH

Publication Type:Academic Journal

Source(s):International Journal for Quality Research, Vol 14, Iss 3, Pp 765-786 (2020)

Abstract:Nowadays the online business of Bangladesh has become very popular to customers due to its salient features on the global market. To achieve a higher level of customer satisfaction, e-service quality must be improved. Although, some studies have focuse...

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Interaksi E-Service Quality, Kesadaran Merek, Kepercayaan dan Kepuasan Terhadap Minat Pembelian Kembali Dalam Transportasi On-Line Gojek

Publication Type:Academic Journal

Source(s):Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan, Pp 267-282 (2020)

Abstract:Tujuan penelitian adalah untuk menyelidiki faktor yang mempengaruhi minat pembelian kembali dari pelayanan transportasi online yaitu Gojek pada kota Pontianak. Lebih khusus lagi, penelitian ini memeriksa hubungan antara variabel kualitas layanan elektr...

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Membangun Loyalitas Pelanggan Berbasis E-Service Quality Dengan Mediasi Kepuasan Pelanggan (Studi pada Transportasi Online Grab-Car di Kota Medan)

Publication Type:Academic Journal

Source(s):Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan, Pp 218-238 (2020)

Abstract:The purpose of this study was to analyze the effect of service quality on customer satisfaction, analyze the effect of service quality on customer loyalty, and analyze customer satisfaction on customer loyalty in Grab Online Transportation. This type o...

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Measuring E-Service Quality In Agriculture Company

Publication Type:Academic Journal

Source(s):Habitat, Vol 31, Iss 2, Pp 48-54 (2020)

Abstract:Nowadays, E-Service Quality is known to be one of the keys that determines e-commerce success. Delivering quality in service becomes a very important strategy for marketers who try to offer different services in order to be able to compete with other c...

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E-SATISFACTION DAN E-TRUST BERPERAN DALAM MEMEDIASI PENGARUH E-SERVICE QUALITY TERHADAP E-LOYALTY PADA SITUS E-COMMERCE BLIBLI.COM

Publication Type:Academic Journal

Source(s):E-Jurnal Manajemen, Vol 9, Iss 7, Pp 2683-2703 (2020)

Abstract:Salah satu penentu keberhasilan perusahaan e-commerce terletak pada loyalitas konsumen online (e-loyalty) karena e-loyalty dapat mempengaruhi pembelian kembali dan rekomendasi terhadap produk perusahaan. Penting bagi perusahaan e-commerce untuk memberi...

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Traditions and future of public administration in the field of e-services development

Publication Type:Academic Journal

Source(s):Journal of Modern Science, Vol 44, Iss 1, Pp 269-284 (2020)

Abstract:Objectives The main purpose of the work is to bring the recipient closer to tradition and to develop e-services provided by public administration. The services for the provision of services by means of electronic communication, which are an increasingl...

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Decision-Making Strategy for Digital Transformation: A Two-Year Analytical Study and Follow-Up Concerning Innovative Improvements in University e-Services.

Publication Type:Academic Journal

Source(s):Journal of Theoretical & Applied Electronic Commerce Research; Mar2022, Vol. 17 Issue 1, p138-164, 27p

Abstract:Copyright of Journal of Theoretical & Applied Electronic Commerce Research is the property of MDPI and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However...

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The influence of e-service quality, trust, brand image on Shopee customer satisfaction and loyalty

Publication Type:Academic Journal

Source(s):Jurnal Siasat Bisnis, Vol 25, Iss 2 (2021)

Abstract:Purpose: This research's main objective is to determine the relationship among e-service quality, trust, and brand image to customer loyalty. Customer satisfaction was a mediator which focused on Shopee customers in Yogyakarta. Design/methodology/appr...

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Evaluation of Electronic Service-Learning (e-Service-Learning) Projects in Mainland China under COVID-19.

Publication Type:Academic Journal

Source(s):Applied research in quality of life [Appl Res Qual Life] 2022; Vol. 17 (5), pp. 3175-3198. Date of Electronic Publication: 2022 May 13.

Abstract:The use of electronic service-learning (e-Service-Learning or e-SL) is valuable under COVID-19 because we can provide the service without physical contact. Unfortunately, evaluation of e-SL is not widespread and there is no known study in different Chi...

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A Methodological Approach for Developing and Validating a Parsimonious and Robust Measurement Tool: The Academic E-Service Quality (ACEQUAL) Model

Publication Type:Academic Journal

Source(s):Education Sciences, Vol 11, Iss 613, p 613 (2021)

Abstract:Nowadays, in the higher education sector, the quality measurement process of education-related services is assuming a crucial role to support focused and targeted improvement activities deeply centered on students’ needs/necessities. These are consider...

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